Retail Associate/Cashier
Job Description
Job Description
Description:
The Retail Associate/Cashier is the face of Tobacco Hut. This role is responsible for providing
exceptional customer service, processing transactions accurately, and maintaining a deep
knowledge of our product inventory (including cigars, vaporizers, and accessories). The ideal
candidate is reliable, personable, and capable of maintaining a clean, organized storefront.
Key Responsibilities
- Customer Service: Greet every customer upon entry and provide expert recommendations based on their preferences and needs.
- Sales & Transactions: Operate the Point of Sale (POS) system to process cash, credit, and mobile payments accurately.
- Age Verification: Strictly follow legal requirements by verifying government-issued IDs for all age-restricted products.
- Inventory Management: Assist with receiving shipments, stocking shelves, and ensuring products are properly fronted and priced.
- Shop Maintenance: Maintain a clean and inviting environment by dusting displays, sweeping floors, and organizing the humidor.
- Loss Prevention: Stay alert to store activity to minimize shrinkage and ensure a safe shopping environment.
- Experience: Previous experience in retail or customer service is preferred but not required.
- Communication: Strong verbal communication skills to interact effectively with a diverse customer base.
- Math Skills: Ability to handle currency and make change quickly and accurately.
- Product Knowledge: Willingness to learn about various tobacco products, brands, and industry trends.
- Physical Requirements: Ability to stand for extended periods and lift up to 25 lbs (e.g., boxes of inventory).
- Reliability: Must have dependable transportation and a consistent track record of punctuality.
Requirements
- Must be 21 years of age or older (per legal requirements for tobacco sales).
- Must be able to work a flexible schedule, including evenings, weekends, and holidays.
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