In Home Residential HVAC Sales
When you woke up this morning did you look at the ceiling dreading the next cycle of the snooze alarm or did your feet hit the floor ready to take on the challenges of a new day? How you answer this question has as much to do with where you are going and the engagement you have with those that you work with. Home Climates knows it’s the people that make the organization and carefully seeks to find candidates that have the desire to work as part of a team, constantly learn, and develop skills that will provide outcomes that are both financially and personally rewarding that result in peace of mind. We are seeking an In-Home Salesperson/Comfort Advisor where your attitude will determine your altitude, if you see problems as opportunities to become a hero, we will help you unlock the potential you hold inside. Before you start thinking this is too good to be true; doing the right thing and serving the client in a moral and ethical way is woven into the fabric of our business. Start the process and a conversation to make a transition that can alter your life. Check us out, visit our website, Career’s Page, and reach out to us. *We are an Equal Opportunity Employer; all inquiries are kept confidential. To apply for: In-Home Salesperson/Comfort Advisor@ Home Climates Click Below Position Purpose (Summary) The function of this position is to:
- Develop profitable sales and acquire customers through our established sales and marketing program.
- Technical and sales training/support provided to give you every chance to prosper.
- Make recommendations to the customer regarding the different options they have to resolve their wants and needs.
- Identify new business opportunities by performing direct sales activities and provide support to the administrative personnel as requested.
- Communicate proper operation and owner’s maintenance of the installed equipment to the consumer.
- Answer related questions as to operation, features, and functions to the homeowner.
- Perform required documentation for each installation and have client sign necessary paperwork, and collect payments as directed.
- Develop self-generated leads through networking, data mining (from existing client records), and referral generation from previous clients,
- Customer service orientation
- Increase revenue from established customers and generate additional revenue from new customers by using proper sales techniques, problem solving skills and account management.
- Develop estimates for projects sold as this will become the budget for the job.
- Perform “Whole House Diagnostics” to accurately size and design HVAC and plumbing systems and equipment.
- Follow-up on all leads, proposal, and potential sales until closed or lost.
- Track lost sales.
- Self-Generate 25% of all leads.
- Update the Customer Relationship Management (CRM) system for each interaction.
- Determine customer satisfaction with follow up on all installation/services sold,
- Phone calls at 7, 30, 90, and 365 days after completion
- Have a good working knowledge of our products and services being offered and this may require additional study and training both on and off site.
- Become knowledgeable of various municipalities plan requirements, permit requirements and submittal processes.
- Communicate with Field Installation Supervisor throughout each project to assure proper, prompt completion of the job.
- Continuously improve knowledge of construction in general, and how Home Climates operates to benefit the customer.
- Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals.
- Regularly review and monitor progress against goals and seek assistance as needed.
- Communicate effectively with associates, superiors, vendors, and customers.
- Ask and obtain customer referrals and web recommendations.
- Possess superior interpersonal skills.
- Should be able to read and interpret blueprints and technical drawings and specification.
- Must be able to accurately list/order materials and supplies for use on the job.
- Must be able to work under time and budgetary constraints and pressures Efficiently manage his/her time and schedules.
- Be computer literate to the extent necessary to fulfill this function.
- Knowledge of Excel and Word is required
- Should also be very familiar with the use of smart phones, email, and Outlook.
- Must be capable of understanding client needs, and favorably influencing their decision.
- Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees.
- Clean, neat, professional appearance
- Other duties as assigned
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