Security Officer 1 - Dispatcher

Posting Number: S367

Classification Title: Security Officer 1

Working Title: Security Officer 1 - Dispatcher

Department: Police LH

Home Campus: Lock Haven

City
Lock Haven

State
Pennsylvania

Zip Code
17745

Work Location
Home Campus

Benefits

The Pennsylvania State System of Higher Education provides a comprehensive package of employer benefits to eligible employees and their enrolled dependent(s), which include*:

• Medical and prescription drug benefits.
• Generous retirement plans, two options:
  • Alternative Retirement Plan (ARP)
  • State Employees' Retirement System (SERS)
• Tuition benefits for employees and dependents.
• Paid time off.
• Employer-paid dental and vision benefits.
• Employer-paid life insurance.
• Voluntary insurances and additional retirement programs.

*Specific benefits may vary based upon university, employee group and/or collective bargaining unit. Visit: for additional information regarding benefits.

To be eligible for most benefits, you must be a permanent, full-time employee (including temporary, full-time faculty with at least an academic year contract) or a permanent, part-time employee (including temporary, part-time faculty with at least an academic year contract) who is scheduled to work every pay period for at least 50% of full-time hours.

Start Time: Various

End Time: Various

Hours Per Week: 40 hours per week (only for select POA, SPFPA, AFSCME and OPEIU positions)

Days Worked (Check all that apply): Varies

Position Purpose

The Security Officer (Dispatcher) is responsible for ensuring that police and security information is properly disseminated according to police department protocol; obtaining and relaying information; and assessing incident reports and other information to determine trends.
The incumbent logs security and police information and via telephone or radio relays data to University Police officers and staff as needed.

Due to the 24/7 nature of this position, overtime is an essential function with the requirement to work on short notice.

This position is considered an essential personnel position.

Description of Duties

• Use a wide range of radio and telephone communication skills, interact with Police Officers, students, staff, visitors and the general public using a variety of interpersonal skills.
• Dispatch radio communications with Police Officers as necessary and in accordance to established procedures.
• Monitor, respond, and reset fire and security alarms.
• Monitor and operate security camera equipment.
• Monitor police and security officers' activity via two-way radio and provide support as needed.
• Receive and log information concerning all monitored activities and maintain relevant files.
• Issue parking permits, and respond to questions pertaining to parking issues.
• Perform other security officer work as needed.
• Utilize computer program to obtain vehicle and vehicle operator information.
• Log and issue keys to various personnel.
• Process parking tickets.
• Assign and log battery booster and other police equipment.
• Call police and security officers for overtime assignments as needed and contact other campus personnel (tradesmen, custodians, etc.) to make emergency repairs or remove snow/debris, etc.
• Provide administrative assistance to sign in and check out personal weapons brought to the office by students, staff, and visitors.
• Perform traffic control duties.
• Perform event security duties.
• Interact with walk-in customers.
• Adheres to Lock Haven University Police Department Rules, Regulations and Procedures.

Decision Making

N/A

Fiscal Responsibility

N/A

Supervisory Responsibility

N/A

Minimum Requirements Profile

Valid Pennsylvania Motor Vehicle Operators License

Preferred Qualifications

• Possession of high school diploma or equivalent.
• Willingness to perform traffic control and event security duties

Applicant Rating Criteria

• Possession of High School degree or equivalent
• Experience performing traffic control/parking enforcementl and event security duties.
• Previous 911 dispatcher work experience
• Experience in public safety/security related work Experience using electronic communication devices
• Working in an office setting/clerical duties

Knowledge, Skills & Abilities

• Ability to learn and adapt to police protocol and procedures
• Excellent telephone, two-way radio and communication skills
• Ability to operate computers and familiarity with various computer programs
• Incumbent must be familiar with or readily trained to understand police jargon

Essential Functions

• Sitting - 80%; walking - 10%; standing - 10%
• Working indoors - 95% and outdoors - 5%
• Frequent lifting of objects weighing less than 5 pounds
• Occasional lifting of objects weighing 25 pounds.
• Reaching for objects at, above and below should
• Occasionally twisting at waist, and stretching to reach objects
• Writing skills in preparing and organizing documents
• Sensory skills, i.e. visual, hearing, and speaking
• Keyboard skill
• The 24/7 nature of this position justifies overtime with the requirement to work on short notice.

Open Date mm-dd-yyyy
04/21/2026

Open Until Filled: Yes

Special Instructions to Applicants

• For full consideration, applications must be received by April 26, 2026.
• Finalists for this position must communicate well and successfully complete an interview process.
• Completing this search is contingent upon available funding.

Title IX/Clery

The University prohibits any form of discrimination or harassment on the basis of sex, race, color, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, pregnancy, marital or family status, medical condition, genetic information, veteran status, or disability in any decision regarding admissions, employment, or participation in a University program or activity in accordance with the letter and spirit of federal, state, and local non-discrimination and equal opportunity laws, such as Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination in Employment Act, the Americans with Disabilities Act and ADA Amendments Act, the Equal Pay Act, and the Pennsylvania Human Relations Act.

The University also complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crimes Statistics Act, as amended by the Violence Against Women Act (VAWA). Title IX prohibits retaliation for asserting or otherwise participating in claims of sex discrimination. VAWA imposes additional duties on universities and colleges to investigate and respond to reports of sexual assault, stalking, and dating or domestic violence, and to publish policies and procedures related to the way these reports are handled. The University has designated the Title IX Coordinator (Jennifer Raup, Elwell Hall, ORL, 570-389-4808, [email protected] or [email protected] ), to coordinate the University's compliance with Title IX and VAWA and to respond to reports of violations. The University has directed the Police Department to coordinate the University's compliance with the VAWA-related Clery reporting requirements. For information on the University's crime statistics, which is available in a publication called "Annual Security Report", please contact Commonwealth University - Bloomsburg Police at 570-389-2211, Commonwealth University - Mansfield Police at 570-662-4900, or Commonwealth University - Lock Haven Police at 570-484-2278 or by accessing the following website: . Additionally, inquiries concerning Title IX and its implementing regulation can be made to the U.S. Department of Education, Office of Civil Rights, Region III, The Wanamaker Building, 100 Penn Square East - Suite 505, Philadelphia, PA 19107; Phone: (215) 656-6010; Fax: (215) 656-6020.

About Commonwealth University of PA

The Power of Three Bloomsburg , Lock Haven and Mansfield universities have joined forces to boldly transform higher education in our region and beyond. While we are uniting as Commonwealth University of Pennsylvania, you can expect a college experience that is anything but common.

We're Honoring our History by preserving the founding principles of each campus and continuing our vibrant on-campus student experience, serving as pillars of our communities, supporting students and our neighbors alike.

We're Investing in Today by answering the greatest challenges facing higher education: accessibility, cost, quality, and relevance through the combined strength of our storied institutions.

We're Building a Powerful Tomorrow by boldly changing the trajectory of public education to position ourselves for growth, increased access, and to meet economic and workforce development needs in our region, across Pennsylvania and beyond.