Partnerships Manager

Job Description

Job Description

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

FreedomPay’s Partnership Manager serves as strategic business leaders for our most important ecosystem relationships — including acquirers, ISVs, and technology partners that drive ongoing revenue and platform adoption. Each Senior Partnership Manager owns a defined portfolio of partners with measurable revenue and activation targets. The role focuses on optimizing performance, deepening engagement, and expanding adoption of FreedomPay’s technology and commercial programs.

Senior Partnership Managers are also responsible for coordinating onboarding, operationalization, and enablement for newly assigned partners, ensuring all commitments and deliverables are achieved on time and with excellence. This is a commercially accountable relationship leadership role — focused on driving growth, execution, and long-term success within established partnerships

• Partner Growth & Performance: Own annual revenue and activation targets for assigned partners. Drive expansion of existing partnerships through increased adoption of FreedomPay’s products and capabilities, higher transaction volume, and broader deployment across regions or verticals. Identify and close in-year growth opportunities, such as incremental device orders, new integrations, or additional use cases. Analyze partner performance data to uncover trends, gaps, and actionable insights that drive engagement and measurable results.
• Partner Onboarding & Enablement: Coordinate the initial onboarding, operationalization, and enablement of new partners assigned post-contract execution. Mobilize internal teams — including Product, Operations, Enablement, and Marketing — to ensure all deliverables are completed on time and meet partner expectations. Oversee partner readiness and activation milestones, acting as a central point of coordination for go-live activities and early performance tracking. Provide light program management across internal stakeholders to ensure successful implementation and long-term partner satisfaction.
• Strategic Relationship Management: Serve as the senior FreedomPay point of contact for executive and commercial leaders within assigned partners. Lead joint business reviews, strategic planning sessions, and performance check-ins to ensure alignment on goals and outcomes. Build and maintain trusted executive relationships that reinforce FreedomPay’s value and strengthen long-term collaboration. Act as the internal advocate for partner needs — ensuring alignment and responsiveness across Product, Sales, Enablement, and Operations.
• Cross-Functional Collaboration: Work closely with Sales, Product, and Commercialization teams to ensure seamless execution of contractual and operational commitments. Collaborate with Enablement and Marketing to create co-branded campaigns, training materials, and go-to-market initiatives that drive measurable impact. Ensure forecasting accuracy, reporting cadence, and proactive communication of partner performance to leadership.
• Market Engagement: Represent FreedomPay at industry events, conferences, and partner meetings as needed. Maintain a strong understanding of the payments and fintech ecosystem to identify opportunities for collaboration and innovation.

• 3+ years of experience in enterprise partner management, account management, or strategic alliances within payments, fintech, or SaaS.
• Proven success managing and growing large-scale partner relationships.
• Strong commercial acumen — skilled in revenue analysis, forecasting, and strategic planning.
• Excellent communication and executive presence; able to influence across complex organizations.
• Highly organized, proactive, and capable of light program management across multiple stakeholders.
• Willingness to travel as needed.

• Year-over-year growth in revenue and activation across assigned partner portfolio.
• Smooth, timely onboarding and enablement for all new assigned partners.
• Broader adoption of FreedomPay products and capabilities within existing partners.
• Strengthened executive alignment and partner satisfaction.
• Predictable, accurate forecasting and disciplined performance tracking.
• Clear contribution to FreedomPay’s overall growth and retention goals.

As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.

FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.