Digital Projects Coordinator II

This vacancy has now expired. Please click here to view live vacancies.

Digital Projects Coordinator II

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are seeking a highly organized and proactive Digital Project Coordinator II to support digital initiatives and project delivery within the Global Clinical Supplies organization. This role is responsible for coordinating project activities, tracking requests and deliverables, maintaining project documentation, and providing project visibility through effective status reporting and stakeholder communication.

The ideal candidate will excel at managing multiple priorities, collaborating across functions, and ensuring project activities remain on track. Working closely with Digital Project Leaders and Project Managers, the Digital Project Coordinator II will play a key role in supporting the successful execution of digital projects that drive business value and operational efficiency.

3 days weekly onsite in West Point, PA will be required.

What You Will Do:

As a Digital Project Coordinator II, your day-to-day responsibilities will include:

Project Coordination & Support

• Support Digital Project Leaders and Project Managers in the planning, coordination, and execution of digital initiatives.
• Maintain project tracking tools, schedules, and project-related documentation.
• Assist with organizing project activities and ensuring deliverables are clearly tracked and documented.
• Coordinate project meetings and help capture action items and follow-up activities.

Project Tracking & Prioritization

• Track incoming project requests and maintain visibility of project pipelines.
• Support prioritization discussions by organizing project data and reporting information.
• Monitor project milestones, schedules, and key deliverables.
• Proactively follow up with stakeholders to ensure project activities remain on schedule.

Communication & Reporting

• Prepare and distribute project status updates and reports.
• Communicate project milestones, risks, and progress to stakeholders through established communication channels.
• Support departmental communications related to project activities and accomplishments.
• Ensure stakeholders have timely and accurate information to support decision-making.

Cross-Functional Collaboration

• Partner with business, operational, and technical stakeholders across multiple functions.
• Help identify dependencies, roadblocks, and opportunities for improved project execution.
• Develop an understanding of broader organizational priorities and how projects contribute to business objectives.
• Foster collaboration and accountability among project participants.

Process & Continuous Improvement

• Support the implementation and use of project management best practices.
• Identify opportunities to improve project tracking, reporting, and communication processes.
• Assist in creating and maintaining standardized project documentation and templates.
• Contribute to continuous improvement initiatives that enhance project visibility and execution.

Your Profile:

You will have a strong foundation in clinical supplies and logistics, with the experience to work independently and guide others.

• Minimum 3 years of experience in project coordination, project management, operations, business support, or a related field.
• Candidates without a degree should possess at least 6 years of relevant professional experience.
• Strong organizational and time-management skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Experience with project management tools and project management principles.
• Ability to work effectively in a cross-functional environment.
• Strong problem-solving and critical-thinking capabilities.
• Ability to understand the broader business context and connect project activities to organizational goals

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply