Service Dispatcher & Tech Support

Job Description

Job Description

Recycling Equipment Corporation (REC) is seeking a reliable, detail-oriented Service Dispatcher to support our growing service operations. If you enjoy helping customers, staying organized, and working with a team that moves quickly and gets things done, we’d like to meet you.

What You’ll Do
• Answer incoming phone calls and emails for service requests
• Enter customer information into our dispatch system and coordinate scheduling with technicians
• Source, purchase, and coordinate parts for field service technicians
• Work closely with team members to ensure fast, accurate, and professional customer response
• Assist with quoting and follow-up work through completion (strong follow-through is important)
• Coordinate with accounting to support accurate and timely billing

What We’re Looking For
• Basic computer skills (Word, Excel, data entry, internet research)
• Strong communication skills (phone, email, and team coordination)
• Detail-oriented with reliable follow-through
• Ability to work in a fast-paced environment and adapt as needed

Preferred (Nice to Have)
• Experience with accounting software and/or CRM systems
• Familiarity with electrical, hydraulic, or mechanical components
• Prior experience in service coordination, dispatching, or equipment support

What We Offer
• Full-time position with training provided
• Health, Disability, and Vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Opportunity for growth as we continue expanding our service and parts operations

If you’re organized, customer-focused, and looking to grow with a company in the recycling and waste equipment industry, we encourage you to apply.

Company Description

Based out of suburban Philadelphia, Recycling Equipment Corporation is one of the largest equipment suppliers and service companies in the country. Founded in 1979, we are firmly established, providing our customers with the best recycling equipment, system design and service the industry has to offer. While we offer nationwide sales and service, our primary territory consists of PA, MD, NJ, NY and DE

Balers - Shredders - Compactors - Baling Wire - Parts - Service
Air Systems - Sort Systems - Single Stream

Company Description

Based out of suburban Philadelphia, Recycling Equipment Corporation is one of the largest equipment suppliers and service companies in the country. Founded in 1979, we are firmly established, providing our customers with the best recycling equipment, system design and service the industry has to offer. While we offer nationwide sales and service, our primary territory consists of PA, MD, NJ, NY and DE\r\n\r\nBalers - Shredders - Compactors - Baling Wire - Parts - Service\r\nAir Systems - Sort Systems - Single Stream