Hotel Front Desk Night Auditor - Pt

Job Description

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Ensure all guests feel they are having an exceptional experience at the property

• Overnight shift; requires flexible hours
• High school diploma or equivalent required; some college preferred
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Excellent customer service and communication skills are required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

Relax in the heart of downtown Philadelphia, steps from the Philadelphia Convention Center. Reading Terminal Market is next door, and Independence Hall is minutes away. We're two blocks from Jefferson Station and 13th St. Trolley Station – hitch a ride to explore the wider city or reach the airport, 12 miles away.