In-Home Furniture Repair Technician

Job Description

Job Description

Do you enjoy working with your hands, solving problems, and making customers smile?

We're looking for an In-Home Furniture Repair Technician to join our team and help deliver a crazy good experience to our customers. In this role, you'll travel to customers' homes to repair, restore, and service furniture so they can continue enjoying the products they love.

If you're mechanically inclined, detail-oriented, and take pride in bringing things back to life, this could be a great fit.

What You'll Do

• Travel to customer homes to complete furniture repairs and warranty service
• Repair upholstery, leather, wood, and furniture components
• Install replacement parts and restore products to first-quality standards
• Document repairs with photos and work orders
• Provide exceptional customer service during every in-home visit
• Maintain a clean, organized, and professional service vehicle
• Support warehouse operations when needed, including product prep, assembly, and quality inspections
• Follow all safety guidelines and company procedures

What Makes Someone Successful in This Role?

You enjoy figuring things out and aren't afraid to tackle something new. You take ownership of your work, pay attention to details, and understand that every repair represents a customer trusting us to make things right.

The best candidates are:

• Self-motivated and able to work independently
• Comfortable interacting directly with customers
• Handy and mechanically inclined
• Reliable, organized, and accountable
• Positive team players who jump in wherever help is needed

What You'll Bring

• Experience with woodworking, upholstery, leather repair, refinishing, color matching, or similar hands-on repair work preferred
• Strong problem-solving skills
• Customer service experience
• Ability to safely lift and move furniture
• Valid driver's license and clean driving record
• High school diploma or GED

Why Join Us?

At Ashley, we're focused on turning houses into homes—and that starts with creating great experiences for our customers and our team members.

Flexible Scheduling: Tuesday/Thursday/Friday/Saturday 6:30AM - 5PM

You'll join a company that values:

• Teamwork
• Continuous improvement
• Safety
• Accountability
• A "make it happen" attitude

If you enjoy hands-on work, take pride in quality craftsmanship, and want a role where every day is different, we'd love to hear from you.

Apply today and help us deliver a crazy good experience.