Facility coordinator

Reference #: REQ461592

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facility Coordinator - JLL

What this job involves: As a Facility Coordinator at JLL, you will provide comprehensive facility management services while serving as an ambassador to client staff and visitors. This role combines operational facility management with exceptional customer service to ensure superior workplace experiences that meet client expectations. You will be responsible for continuous monitoring of facility operations, maintaining professional standards consistent with Service Level Agreements, and serving as a key liaison between various stakeholders. Your role is essential to creating a welcoming environment while ensuring all facility services are executed professionally and in compliance with applicable regulations. What your day-to-day will look like:

• You will provide general overall facility management services including continuous monitoring of the work order system (Corrigo)
• You will maintain daily digital billboard updates with current projects and safety training information
• You will serve as an ambassador to client staff, welcoming visitors in a warm and friendly manner while answering questions
• You will process temporary and permanent badges when required and maintain reception and common areas in clean and tidy condition
• You will provide superior customer service through client and stakeholder management to meet on-site expectations
• You will serve as liaison for landlord communications and provide vendor escorting services
• You will provide support in completing site audits and assist Occupancy Planner with duties as required

Required Qualifications:

• You must demonstrate excellent customer service and communication skills for client-facing interactions
• You must have experience with facility management systems and work order management
• You must possess strong organizational skills and attention to detail for maintaining facility operations
• You must have professional demeanor and appearance to serve as client ambassador
• You must demonstrate ability to manage multiple priorities and ad hoc responsibilities
• You must have knowledge of safety protocols and compliance requirements
• You must be committed to continuous improvement of service performance

Preferred Qualifications:

• You should have experience with Corrigo or similar work order management systems
• You should have knowledge of facility management best practices and procedures
• You should have experience in reception, customer service, or facilities coordination roles
• You should have understanding of Service Level Agreements and performance metrics
• You should have familiarity with badge processing systems and security protocols

Location: Onsite - Coopersburg, PA

Location:

On-site -Coopersburg, PA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.