Wastewater Collection Operator I

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Primary Role The purpose of this position is to maintain the sanitary sewer collection system in operating condition. This is accomplished by completing preventative and emergency cleaning; over seeing a contractor excavating and repairing sewer lateral and mains for defects and operational function; investigating complaints of sewer back-ups and identifying a course of action to implement; Contracting lateral cleaning service when necessary; replacing or adjusting sanitary sewer risers for manholes. Other duties include assisting other departments by providing manpower and equipment, cleaning the WWTP process. lines: providing CCTV inspections as needed in the collections system; surveying and inspecting manholes.Key Accountabilities

• Cleans sewer lines with hydraulics by working independently and under the supervision of collections OP II's; opening manholes for access; selecting appropriate nozzle for job; vacuuming the debris removed for disposal; observing operations for indications of problems in sewers; disposing of accumulated debris; maintaining the jetter truck and performing maintenance as needed; completing daily work reports for cleaning sewer line locations and manholes for data entry and storage. (60%)
• Investigates and remedies property owner sewer complaints by inspecting and identifying the cause of back-ups; determining responsibility and type of inspection; attempting service restoration if necessary, using hand tools or high-pressure jetting techniques; communicating effectively with the complainant regarding the problem and solution; providing excellent customer service; completing work reports for investigating complaints for data entry and storage. (20%)
• Minor repairs to the lateral standpipe by working independently and under the supervision of Collection OP II's; determining the location of breaks using various tools. (10%)
• Televises mains and laterals by taking lateral camera to location; evaluating manhole atmospheric conditions for safety and installing camera into manhole line; setting up inspections on main line camera computer system; analyzing information extracted from camera findings; establishing work zone or traffic controls; cleans lines. (5%)
• Completes manhole frame and cover replacement by handling frames and covers and determining required adjustments; mixing mortar and setting manhole frames in place; placing hot macadam and tamp around manhole; cleaning up work area; completing work reports for manhole work in order to complete data entry and storage. (5%)Knowledge/Skills
• This job title requires the use of standard technical skills appropriate to the work environment of the organization.
• Ability to perform the four basic arithmetic operations.
• Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresse.
• This job title normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed upon completion.
• Overall physical strength demands: Exerting 50-100 lbs. occasionally, 10-25lbs frequently, or up to 10-20lbs constantly.Experience/Education
• High School Diploma or equivalent required.
• 0-6 months of related experience.
• Class B Commercial Driver's license with air brakes and tanker endorsements issued by the Commonwealth of Pennsylvania.
• #LI-ES1 #LI-Onsite

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