Receptionist/Secretary (The Lebanon Valley Home)

Job Description

Job Description

Salary: $22.00/hr - $24.00/hr

The Receptionist/Secretary position is a full-time 8am to 4pm (Monday through Friday) position responsible for managing administrative duties and welcoming all individuals to the community.

Responsibilities:

• Greeting visitors and directing them to appropriate location;
• Answering telephones and directing caller to appropriate individual;
• Maintaining daily schedules for Executive Director and leadership team;
• Managing schedule for meeting rooms;
• Receiving inquiries and providing information to callers and visitors to the facility;
• Maintaining resident directory and current listing of emergency phone numbers and office/department extensions;
• Sorting, distributing, and routing incoming mail to residents and staff; ensuring outgoing mail is prepared for pick-up;
• Reporting suspicious information immediately to supervisors;
• Maintaining files and other records as requested by Executive Director;
• Coordinating meetings, conferences, and other special events as directed by the Executive Director;
• Receiving payments on accounts and issue/mail receipts as assigned;
• Maintaining office supplies and equipment within approved budget guidelines;
• Preparing and mailing statements, letters, and other correspondence as directed by the Executive Director;
• Assisting in bookkeeping, payroll, and other administrative functions as assigned;
• Participating in facility surveys, as required;
• Following UCC Homes policies, Code of Conduct, HIPAA guidelines, and residents' rights;
• Creating an atmosphere of warmth, personal interest, and positivity;
• Carrying out other duties as necessary and appropriate.

Requirements:

• High school diploma or equivalency
• Experience as a Receptionist/Secretary
• Experience working in a long-term care/retirement community is preferred
• Proficiency/experience in Microsoft Office platforms (Word, Excel, etc.)
• Proficiency/experience in spreadsheet and database management
• Exceptional communication and organizational skills
• Ability to deal tactfully with personnel, residents, family members, visitors, government personnel, and the general public
• Ability to manage multiple priorities simultaneously and calmly
• Consistent poise, helpfulness, and respect for others

Benefits:

• Highmark Health Insurance for $60/month!
• Dental Insurance for $2.02/month!
• Choice of two Vision Insurance options!
• $2500 Medical Expense Reimbursement annually!
• Free Life Insurance!
• Generous Employer-Paid Retirement Plan!

EOE