Senior Director, Construction Operations

Job Description

Job Description

Company Description

CRB's over 1,100 expert professionals drive innovative, life-changing and life-saving solutions for manufacturers in the life sciences and food and beverage industries. Our mission, vision, and core values put client satisfaction and employee experience at the center of everything we do.

As an AEC Firm we proudly specialize in industries that inherently carry important social responsibility - we recognize our impact and influence in the communities we serve and pursue corporate responsibility through the lens of people, community, and planet. From oncology and rare disorders to COVID-19 or alternative proteins, our design and construction projects are pioneering solutions addressing important issues such as food scarcity and global health.

The Sr. Director of Construction Operations will provide construction operational leadership for the region, in partnership with the VP of Regional Operations. The role of the Sr. Director is to oversee construction operations within the region, providing senior level leadership and blending strategic vision and thought leadership with tactical oversight and day to day management of the construction business. Ultimately, this position is responsible for managing the risk portfolio of all active projects within the region by ensuring that the proper standards and procedures are implemented at a project level and that robust business operation systems are in place and maintained.

This position can be based in the following locations: Boston MS, Rockville MD, or Conshohocken PA

The Sr. Director will interface with Market/Office Leaders within the region and throughout the company and with leadership of Enterprise Service groups as required to facilitate regional business operations.

This position will require a strategic thinker capable of working on the business versus in the business – but also with the requisite skills and experience to solve escalated project and business operations issues. It is expected that 40% of the Sr. Director’s time will be internally focused on business operations and 60% of the time will be spent externally focused through client and trade partner networking and engagement, strategic recruitment of resources, and senior leadership of projects.

This position will require high levels of energy and drive, the ability to maintain a strong sense of focus and purpose under pressure, a capability to work independently, and a strong and unwavering personal and business integrity.

• Oversee the leadership of the various Regional Operations groups where project delivery standardization and consistency is essential. Groups include but are not limited to – EH&S, Estimating, Cost Controls, Planning & Scheduling, and Procurement.
• Promote a strong safety program and safety record that is in the top quartile of CII metrics for industry leaders; maintain accountability for the safety performance for projects being executed for the region.
• Recruit and attract top industry talent to CRB.
• Responsible for promoting a strong safety culture, centered on CRB’s overall commitment to operating a safe work place both in the office and at the jobsite.
• Establish and maintain robust risk management procedures that allow for oversight of region’s portfolio of projects. Review project metrics and KPIs to proactively stave off issues and mitigate actions that create risk to the business or brand.
• Establish and maintain robust business operations procedures to ensure projects are adequately and appropriately staffed.
• Interface with Office/Market Leaders to track and review business operations KPIs on a recurring basis and provide input and support as needed.
• Identify project execution and operational trends and develop corresponding improvements in systems and procedures as part of a continuous improvement mindset within the region.
• Communicate with technical leadership to ensure that tools and technologies are successfully implemented within the region.
• Serve as client point of contact for new and existing clients by participating in business development and networking activities,
maintaining personal client relationships, and acting as Project Executive on ongoing projects.
• Develop win and project delivery strategies for key pursuits and ensure an integrated approach is consistently applied to each project whenever possible.
• Function as a key member of the Regional Leadership Team, leading one or more leadership initiatives within the region and supporting other members of the RLT with their roles and responsibilities.
• Serve in a Project Executive capacity, or other required leadership role, on projects.
• Work intimately with design counterparts to achieve productive working relationships resulting in successful outcomes for all participants.
• Support the project managers/design manager so that our field projects are adequately staffed with qualified staff and projects are completed within budgets and schedules while meeting client needs, business objectives, and design and construction guidelines.
• Manage program of projects and project managers within a region to ensure successful completion and coordination of all efforts.
• In cooperation with VP of Regional Operations, develop program and annual budget for regional capital project program.
• Work with project managers to prepare proposals and labor fee estimates.
• Coordinate with and contribute to the efforts of CRB’s Project Delivery Services Group to improve the overall execution of our construction projects.

• BS in Construction Management or equivalent
• 15+ years of experience in Design/Construction Industry
• 10+ years of experience in the Life Sciences industry including but not limited to Biotechnology, Pharmaceutical, Cell and Gene Therapy, and Science & Technology
• Ability to gain trust by demonstrating honesty, integrity and dependability.
• Experience managing projects in a variety of delivery methodologies: Design-Bid-Build, Design-CM, Design/Build, and Design-Assist projects
• Experience with Business Development and client relations
• Experience in developing proposals and “win” strategies
• Exceptional understanding of procurement and construction processes on large projects

All your information will be kept confidential according to EEO guidelines.

CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.

CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.

CRB offers a complete and competitive benefit package designed to meet individual and family needs.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.