IT Infrastructure Field Specialist - Pittsburgh, PA

IT Infrastructure Field Specialist

Salary Range: $70,000 - $80,000 DOE
Location: Multi-state travel required (50%)
Department: Information Technology (IT)
Schedule: Full-time | On-call | Occasional weekends & non-business hours

Make a Career Move – Join Watco

At Watco, we keep the global supply chain moving across railroads, terminals, ports, and logistics hubs. As an IT Infrastructure Field Specialist , you'll be on the front lines—supporting technology at multiple sites across a multi-state region and traveling nationwide to implement solutions at new locations. If you're looking for an exciting role that combines fieldwork, IT installation, and problem-solving, this is your opportunity.

Why You’ll Love Working as an IT Infrastructure Field Specialist at Watco

• Outstanding culture recognized by Forbes and Newsweek as a most loved workplace.
• Competitive compensation plus benefits
• Paid training and career development through Watco University
• Opportunities for career advancement in a growing company
• Exposure to cutting-edge technology in field IT and networking systems

What You’ll Do – Key Responsibilities

As an IT Infrastructure Field Specialist , you’ll be responsible for:

• Installing and supporting IT infrastructure , firewall configuration, VPN setup, and network diagnostics
• Running and terminating network cables and performing IT troubleshooting in field environments
• Supporting new location openings , traveling nationwide to implement technology systems
• Maintaining site security systems , including door access and camera systems
• Documenting and maintaining network configurations and standard operating procedures
• Providing on-site support in rail yards and industrial environments—safety certifications will be provided
• Working independently in remote satellite locations , solving complex IT challenges

What We’re Looking For – Skills & Qualifications

To thrive in the IT Infrastructure Field Specialist role, you’ll need:

• 2+ years of experience Working in the field with Infrastructure related equipment
• Hands-on skills in setting up routers, switches, Wi-Fi, and user hardware
• Experience with cabling and low-voltage installations
• Knowledge of 4G networks and radio equipment (preferred but not required)
• Ability to lift 50 lbs , work on ladders, rooftops, and in industrial settings
• Strong communication and documentation skills
• English proficiency required ; Spanish is a plus

Work Environment & Travel

• Travel is required ~50% of the time, depending on business needs and acquisitions
• Work may take place outdoors , on rooftops, or in rail yards—this is a physically demanding and highly active role
• Schedule flexibility is a must, including on-call rotations, weekend work, and after-hours projects

Education Requirements

• High school diploma or GED required
• 2-4 years of field experience is required
• Technical certifications (e.g., CompTIA A+, Network+, or similar) preferred
• Vocational or technical training in IT or networking is a plus

Frequently Asked Questions

Q: Is training provided?
Yes! You’ll receive paid on-the-job training from experienced peer trainers, plus ongoing learning opportunities through Watco University.

Q: Is this a remote position?
This is a field-based position that includes independent work at multiple sites, not a remote or work-from-home role.

Q: How much travel is required?
Travel varies but averages 50%, especially during new site openings or acquisitions. Company-paid travel is included.

Q: What are the advancement opportunities?
Watco promotes from within. Successful IT Infrastructure Specialists often move into senior technical or leadership roles.

Q: Is overtime or weekend work required?
Yes. This role may include working during non-business hours, weekends, and being on-call.

Start a Watco Career and Discover the Difference

If you're ready to take your IT career to the next level while supporting critical infrastructure and enjoying meaningful work, apply now to become a Watco IT Infrastructure Field Specialist .