Museum Store Full-Time Sales Associate

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a full-time Museum Store Sales Associate for the Museum Store department at Fallingwater. The overall objective of this position is to assist in the day-to-day operations of the Museum Store, with a focus on selling merchandise and providing excellent customer service. This position will report directly to the Director of Retail Operations.

Job Duties

• Assists senior staff in daily cash receipts/closing report and item reports.
• Assists in opening and closing procedures including cash handling and balancing register at the end of the day.
• Assists in the proper handling of inventory, and takes steps to prevent damage.
• Serves and assists customers with purchases.
• Provides exceptional customer service.
• Restocks inventory in store; informs senior staff when product is low.
• Assists with end-of-year inventory count.
• Incorporates WPC’s constituent-focused customer service values in work habits and interaction with others.
• Encourages visitors to become members. Sells WPC memberships in Museum Store.
• Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable.
• Cleans the Museum Store and maintains its appearance daily.
• Performs additional duties and responsibilities as needed.

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lift up to 30 lbs. consistently, and up to 50 lbs. occasionally
• Climb step stools and ladders
• Reach overhead, stretch, and bend over to access and store stock
• Stand for long periods of time; at least 3 hours

Qualifications

• At least two years of retail sales experience is required. Relevant sales experience in a gift store, boutique or home décor environment is desirable.
• Professional customer service skills and ability to communicate effectively are required.
• Must demonstrate a professional and positive attitude, especially when communicating with customers, fellow co-workers and management team.
• Must be familiar with computerized Point of Sales systems and possess applicable computer skills.
• Experience with cash handling is strongly preferred.
• Flexibility with schedule and hours, and ability to work weekends and holidays are required.
• Ability to meet all physical requirements of the job with or without a reasonable accommodation.

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-time, seasonal opportunity which includes a robust benefits package.

Pay

$17.93-$20.00 an hour

Application Process

Please send a cover letter and resume to [email protected] and list Museum Store Sales Associate (Full-Time) in the subject line.

Application Deadline