Call Center Lead

Bath Planet
Lemoyne, PA

Call Center Lead

$600–$1,000 Per Week + Performance Bonuses | In-Office Position

Location: Harrisburg, PA

Focal Point Remodeling is looking for an energetic and motivated Call Center Lead to join our growing team in Harrisburg, PA .

If you enjoy talking with people, have strong customer service skills, and thrive in a fast-paced office environment, this is a great opportunity to build a rewarding career with one of the fastest-growing bath remodeling companies in the industry.

Why Join Focal Point Remodeling?

  • Earn $600–$1,000 per week, plus performance bonuses
  • In-office position in Harrisburg, PA
  • Paid training provided
  • Career growth opportunities
  • Supportive team environment
  • Help homeowners improve their homes with high-quality remodeling solutions

What You'll Do

  • Contact homeowners to schedule free in-home consultations.
  • Answer inbound calls generated through our marketing campaigns.
  • Follow a proven script while building rapport with customers.
  • Overcome objections and qualify prospective homeowners.
  • Schedule appointments for our sales representatives.
  • Enter and update customer information in our CRM.
  • Confirm appointments and complete follow-up calls.
  • Maintain accurate records and reports.

What We're Looking For

  • Previous call center, customer service, telemarketing, or sales experience preferred.
  • Strong communication and customer service skills.
  • Comfortable speaking with customers over the phone.
  • Basic computer and data entry skills.
  • Positive attitude, dependable, and goal-oriented.
  • Ability to multitask in a fast-paced office environment.

If you're ready to join a growing company where your hard work is recognized and rewarded, apply today and become part of the Focal Point Remodeling team!

Posted 2026-08-05

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