Manager, Subscription Renewals

Manager, Subscription Renewals

Location: Hybrid, Exton, PA

Position Summary:

The Subscriptions Renewals Organization is a key component to Bentley's overall sales strategy. Our mission is to deliver value and drive exceptional financial results by providing outstanding sales and service activities to our existing user base and resellers and be responsible for the management and generation of high subscription retention rates for Bentley.

Bring your successful track record in recurring revenue management and operations leadership to Bentley in this key contributor role as a Manager, Subscription Renewals with our North America Subscription Renewals Team, headquartered in Exton, PA.

Responsibilities:

• Maximize the Bentley revenue from the assigned customers within your region, working with those customers to develop and increase ongoing SELECT retention. Carrying full revenue responsibility (quota) for your assigned team.
• The Renewals Manager is responsible for ensuring the ongoing achievement of sales and renewal rate targets across the Subscription Renewal team.
• Managing a team of Renewal Sales Representatives, providing leadership and participate in recruiting, mentoring, performance management and training activities geared toward building a team of Subscriptions Sales Representatives into a highly responsive team that meets and exceeds performance standards.
• Develop and implement strategic sales programs to support SELECT retention, expansion, growth, and acquisition efforts.
• Evaluate business trends and present data and recommendations to management team to improve SELECT retention and revenue.
• Maintain an appropriate level of Product/Solution knowledge.
• Maintain 100% data quality management in SAP.
• This is a full-time role expected to work 40 hours per week, hybrid in Exton, PA.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements ). The role requires communication with managers, peers, and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling, and meeting functions.
• This role does not require travel.

Requirements:

• 5+ years of experience in software renewals or management.
• Results-focused professional with strong initiative and clear goals and will combine these traits with our team approach to best-in-class client service.
• Must possess strong verbal and written communication skills, with the ability to confidently interact and communicate with senior management and executive stakeholders.
• Self-motivated, determined, work well on their own initiative, have a “can do” attitude
• A strong team player.
• Able to consult with customers on solutions, be customer focused, people orientated and deliver exceptional service.
• High energy level, enthusiasm, flexibility and positive attitude with a proven track record of meeting and exceeding revenue goals.
• SaaS business experience a plus.

What We Offer:

• A great Team and culture – please see our Recruitment Video.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
• Competitive Salary and benefits.
• The opportunity to work within a global and diversely international team.
• A supportive and collaborative environment.
• Colleague Recognition Awards.

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance.

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling 610-458-5000 or sending us an email at [email protected]

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