Guest Service/Front Desk Agent
Job Description
Job Description
Description:
The Doubletree by Hilton Pittsburgh - Green Tree is currently hiring for the position of Guest Service/Front Desk Agent. Qualified candidates should be dedicated, and self-motivated and willing to work together to maintain the company's high standards of customer service. If you would like to be a part of an environment where teamwork is emphasized, and individual excellence is encouraged then this is the place for you. Doubletree by Hilton Pittsburgh - Green Tree associates enjoy a dynamic and exciting work environment, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.
Duties for this position include:
- Greeting and checking in guests.
- Answering phones and directing calls.
- Facilitating solutions to guest problems.
- Assisting guests with reservations.
- Being the guest's initial experience with the hotel and setting the stage for the rest of the stay.
Work Location: In person
Job Type: Full-time
Salary: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental Insurance
- Vision Insurance
- Health insurance
- Life insurance
- Employee Discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekend shift
- Holidays
Previous Hilton experience is a plus.
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