IT Administrator

Position Overview:

We are a mid-size, privately held healthcare organization seeking a hands-on IT Administrator to lead our IT infrastructure. This role requires a strong technical leader who is comfortable working onsite and directly supporting systems, hardware, and end users.

Key Responsibilities:

• Review and manage the organizations overall IT infrastructure.
• Maintain and support servers, SAN, firewalls, networking, and security systems.
• Manage cloud-based phone/VoIP systems.
• Oversee antivirus, endpoint protection, server maintenance, backups, and disaster recovery.
• Provide hands-on support for desktops, laptops, mobile devices, and tablets.
• Ensure compliance with data security, cybersecurity, privacy, and governance standards.
• Partner with business leaders to optimize workflows and improve system integration across departments.
• Lead digital transformation and automation initiatives to increase operational efficiency.
• Manage vendor relationships, contracts, renewals, and performance in a timely and cost-effective manner.
• Establish IT governance, documentation, and best practices.
• Oversee in-office technology, platforms, procurement, user experience, and help desk operations.
• Champion innovation initiatives, including evaluation of emerging technologies such as AI and digital platforms.
• Develop and implement a forward-looking technology strategy aligned with organizational objectives.

Requirements:

• Proven IT leadership experience (IT Manager, or similar role).
• Strong hands-on experience with:
  • Servers, SAN, firewalls, and networking.
  • End-user hardware (desktops, laptops, mobile devices, tablets).
  • Antivirus and endpoint security.
• HIPAA knowledge preferred.
• Ability to work primarily onsite with limited remote flexibility.
• Strong knowledge of information systems design, data processing, and system integration.
• Working knowledge of software and hardware standards, system maintenance, and support.
• Excellent interpersonal, managerial, and communication skills with the ability to work effectively with leadership, staff, and vendors.