Patient Care & Marketing Coordinator

Patient Care & Marketing Coordinator (Orthodontics)

Location: Royersford, PA

Job Type: Full-Time

Pay: $17.00 – $27.00 per hour

About Us:

We are a growing, patient-focused orthodontic practice built on strong systems, excellent service, and a positive team culture. As we continue to expand, we are looking for a motivated and personable team member to join us at the front desk while also supporting our marketing efforts.

This role is ideal for someone who enjoys interacting with patients, staying organized, and contributing to the growth of a modern orthodontic practice.

Position Overview:

This is a dual-role position combining front desk coordination and marketing support . You will be the first point of contact for our patients while also helping drive practice growth through community outreach and internal marketing initiatives.

Key Responsibilities:

Front Desk / Patient Coordination:

• Greet patients and create a welcoming, professional environment.
• Answer phones and manage appointment scheduling.
• Coordinate new patient exams and follow-up visits.
• Assist with financial discussions, insurance verification, and billing coordination.
• Maintain accurate patient records and ensure smooth daily operations.

Marketing & Practice Growth:

• Coordinate and execute community outreach events (schools, sponsorships, local events).
• Assist with internal marketing initiatives, including patient engagement and referral tracking.
• Help manage online presence (reviews, social media coordination, and content support).
• Organize promotional materials and in-office marketing campaigns.
• Track and report on marketing efforts and lead sources.

What We’re Looking For:

• At least 1 year of orthodontic or dental experience preferred.
• Strong customer service and communication skills.
• Excellent time management and organizational abilities.
• Comfortable multitasking and “wearing multiple hats”.
• A team player with a positive, adaptable attitude Willingness to learn and grow within the practice.
• Valid driver’s license and reliable transportation required (for occasional local events and outreach activities, including some weekends).
  
  

What Makes You a Great Fit:

• Confident and professional on the phone.
• Detail-oriented with financials and insurance workflows.
• Proactive and self-motivated.
• Friendly, energetic personality that patients enjoy interacting with.

Benefits:

• Competitive pay with consistent, reliable hours.
• Monthly stipend toward medical insurance to support your healthcare needs.
• Discounted orthodontic treatment for employee and immediate family.
• Potential eligibility for 401(k) benefits.
• Growth and advancement opportunities within the practice.
• Supportive, team-oriented work environment.
• Modern, well-equipped office.

Additional details regarding eligibility and stipend structure will be provided during the onboarding process.

Schedule:

• Monday to Friday.
• Occasional weekend availability required for community events.
  
  

We are looking for someone who is not just looking for a job, but a long-term role where they can grow and make an impact. If you enjoy working with people, staying organized, and contributing to a growing practice, we would love to meet you.

Apply today—we look forward to connecting with you!