Banquet Houseperson

Job Description

Job Description

Description:

As a Banquet Houseperson , you will be responsible for maintaining the cleanliness and general appearance of all areas and corridors of the hotel's Banquet.

Job Requirements:

• Be readily available and approachable for all guests
• Take a proactive approach when dealing with guest’s concerns
• Know local health and safety codes and regulations that apply to the hotel
• Recognize and report potential safety hazards, such as broken doors or railings, fire hazards, etc.
• Understand and follow policies and procedures for the hotel’s key control system
• Ensure public spaces are cared for according to brand and IHM standards
• Notify supervisors of any damages, deficits, and disturbances
• Check stocking levels of all consumables and replace them on the housekeeping cart when appropriate
• Deliver soiled linens to the laundry department Rotate linens in storerooms
• Replenish storeroom supplies
• Clean furniture, elevators, glass, planters, etc., in public areas, such as the lobby, pool, and public restrooms
• Sweep and vacuum floors, hallways, and stairwells
• Report maintenance problems or complete work repair orders
• Spot clean walls, carpets, light fixtures, etc.
• Deliver special request items such as cribs to guest rooms
• Pick up trash from the parking lot and garden areas

Job Qualifications:

• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to anticipate the needs of the guests and acknowledge their requests
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member of the Month, Quarter, and Year recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.