Clerical Assistant 2

Reference #: 5267051

Salary

$36,108.00 - $53,105.00 Annually

Location

Berks County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-45003-00102

Department

Department of Health

Division

HL Southeast Dstr

Opening Date

03/16/2026

Closing Date

3/29/2026 11:59 PM Eastern

Job Code

00102

Position Number

00096175

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00077151

Bureau / Division

Bureau of Community Health Systems - Southeast District

Worksite Address

625 Cherry St., Rm 401

City

Reading, Pennsylvania

Zip Code

19602

Contact Name

Chasity Rynard

Contact Email

[email protected]

THE POSITION The Bureau of Community Health Systems is searching for a Clerical Assistant 2 to support the organizations mission of providing infrastructure for the implementation of core public health functions in a high quality, effective, and responsive manner. This position will positively impact the health status of Pennsylvanians by fielding all customer calls and providing clerical support to the District Office and the State Health Centers.

If this sounds interesting to you, apply today to join our dedicated team of professionals!

DESCRIPTION OF WORK

In this position, you will answer calls using BCHS and DOH policies and procedures, as well as knowledge of agency, local government, community, and commonwealth programs to provide information and referrals on DOH programs to the general public. You will also log calls to the Health Database to provide measures on health program activities and will refer calls to other agencies as appropriate. In addition, this position will provide appropriate referrals to community resources to meet the identified needs of the client.

You will provide clerical support to professional staff who develop, coordinate, and provide educational programs to increase community and professional awareness and knowledge of public health issues (e.g., support for health fairs, clinics, and disease/animal bite investigations). You will also provide clerical support for clinics and assigned clinical services using DOH procedures to ensure a customer-oriented clinic is communicated, run, and documented to program staff as required. Additionally, you will provide clerical coverage to State Health Centers as assigned to ensure adequate clerical coverage.

Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information:

Full-time employment, 37.5 hours per week Work hours are 8:00 AM to 4:00 PM, Monday-Friday, with a 30-minute lunch. Telework: You will not have the option to telework in this position. Salary:Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.

You must be able to perform essential job functions.

Legal Requirements: You must pass a background investigation. Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

your score may be lower than deserved.

you may be disqualified.

You may only apply/test once for this posting.

Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.