Trust Administration Supervisor

Salary : $61,000 annually

Work Schedule: Full-Time, 37.5-hour work week

Location: Main Office – 711 Bingham Street, Pittsburgh, PA 15203

Sign on Bonus: Up to $2,000

Make a Meaningful Impact

Are you a compassionate leader with expertise in special needs planning? Achieva Family Trust is seeking a Trust Administration Supervisor to lead a team of dedicated Trust Administrators. In this pivotal role, you will balance high-level supervision with direct advocacy, helping families navigate the complexities of special needs trusts to ensure individuals with disabilities lead lives of personal significance.

About Achieva

For over 70 years, Achieva has been committed to supporting and including individuals with disabilities and their families. Our vision is a community where everyone leads a life of personal significance. Achieva Family Trust provides specialized trust services that protect the assets of people with disabilities while maintaining their eligibility for critical government benefits.

Position Summary

The Trust Administration Supervisor provides day-to-day leadership, guidance, and training to the Trust Administration team while managing a personal caseload of beneficiaries. This role involves extensive collaboration with families, attorneys, and community partners to provide education on special needs trusts. You will ensure all disbursement requests and beneficiary documentations are accurate and compliant with regulatory standards. Reports to the Director of Trust Administration.

Responsibilities

• Team Leadership: Provide supervision and training to Trust Administrators; review fund requests and documentation for accuracy and compliance.
• Caseload Management: Maintain regular contact with beneficiaries and stakeholders; document detailed case notes and maintain accurate files.
• Beneficiary Support: Assess needs for support services, particularly for complex cases, and identify how trust funds can supplement government benefits to enhance quality of life.
• Disbursement Oversight: Review and process beneficiary disbursement requests to ensure appropriateness and regulatory compliance.
• Community Outreach: Meet with families and professionals to provide information on establishing special needs trusts; develop collaborative relationships with community partners.
• Advocacy & Planning: Participate in planning meetings with support agencies to develop comprehensive, person-centered support plans.
• Professional Development: Maintain up-to-date knowledge of trends, best practices, and regulatory developments in special needs trust administration.
• Stipend Eligibility: Availability by cell phone for work purposes is required (cell phone stipend eligible).
• Perform other related duties as assigned. Job duties may change at any time with or without notice.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Minimum of three (3) years of Trust Administration experience required.
• Prior supervisory experience is strongly preferred.
• Strong organizational, interpersonal, and customer service skills.
• Proficiency in computerized databases, word processing, and spreadsheet applications.
• Must be able to pass required background checks, including Act 33, Act 34, and FBI clearances.

Why Join Achieva?

• Meaningful Work: Lead a team that secures the financial and personal well-being of people with disabilities.
• Inclusive Culture : Join a values-driven, supportive organization.

Comprehensive Benefits Include:

• Health, Dental, and Vision Insurance with low employee contributions
• Company-Paid Life, AD&D, and Long-Term Disability Insurance
• 403(b) Retirement Plan with employer contributions after one year
• Employee Assistance Program for personal and family support
• Generous Paid Time Off and Holidays to support work-life balance

Our Commitment to Inclusion

Achieva is an Equal Opportunity Employer (EOE) and is committed to creating a workplace and community where all individuals feel respected, included, and valued. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, disability, sexual orientation, gender identity or expression, national origin, veteran status, or genetic information. We are dedicated to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, programs, and activities.

To request an accommodation, contact Human Resources at 412-995-5000 ext. 650 or [email protected]