Medical Assistant and Front Desk Receptionist

Job Description

Job Description

Job Title: Medical Assistant and Front Desk Receptionist

Work Locations: Independence Foot & Ankle currently operates in these 4 locations: Blue Bell, Glenside, Lansdale and Sellersville. This position will primarily work in Lansdale, Glenside and Blue Bell however, availability to work at other locations will be required as needed.

Classification: Full-Time, Non-Exempt, 40 hours per week

General Hours: Monday thru Friday (7:45 AM – 5:00 PM) however, this position is involved with direct patient care or Front Desk/Reception Duties, which necessitates staying until the last patient is seen.

Front Desk/Reception Duties:

▪ Welcomes patients and visitors in person or on the telephone.

▪ Optimizes patents’ satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.

▪ Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays; comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.

▪ Ensures availability of treatment information by compiling and confirming patient records and verifying insurance eligibility.

▪ Maintains patient accounts by obtaining, recording, and updating personal and financial information.

▪ Protects patients’ rights by maintaining the confidentiality of personal and financial information.

▪ Contributes to team effort by accomplishing related results as needed. Example: salting steps in inclement weather, collecting the mail, cleaning up the waiting room and other administrative tasks as assigned.

Certified Medical Assistant Duties:

▪ Maintaining patient medical records

▪ Preparing patients for examination, taking vitals for each patient, and recording results in the chart

▪ Assisting the physician during exams and taking patient x-rays.

▪ Taking shoe measurements and changing dressings as directed

▪ Collecting and preparing laboratory specimens

▪ Preparing and administering medications as directed by a physician.

▪ Preparing the treatments rooms before and after patients

▪ Restocking supplies and sanitizing equipment and tools

▪ Maintain compliance with all company policies and procedures

Education and/or Work Experience Requirements:

▪ The ideal candidate has at least 2 years of experience working within a medical practice, has fantastic customer service skills and is computer savvy.

▪ Experience with ModMed, AthenaHealth or other EHR systems, NaviNet and third-party payers a plus.

▪ Comfortable multi-tasking and providing excellent phone and in-person patient services.

▪ Must be a team player and detail oriented.

Interested candidates should respond with their resume as a PDF and references. Independence Foot & Ankle Associates, LLC does not discriminate in its hiring practices. We are an equal opportunity employer.

Busy Podiatrist office with locations in Blue Bell, Feasterville, Glenside, Lansdale and Sellersville.

Company Description

Busy Podiatrist office with locations in Blue Bell, Feasterville, Glenside, Lansdale and Sellersville.