Director of Loan Operations

Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219.

Join our team. Make a difference - for us and for your future.

Position Title: Director of Loan Operations

Business Unit: Operations

Reports to: Executive Director of Enterprise Banking Operations

Position Overview:

The Leader is responsible for all aspects of loan operations across a complex and diversified loan portfolio. This includes syndicated, agency, commercial & industrial, capital markets, international, consumer, auto, home equity, and unsecured credit products. The leader will be responsible for end-to-end operational performance, ensuring operations meets all performance benchmarks, including KPI, KRI, Efficiency Ratio, Service Level Agreements, and Quality Assurance, through the development of a scalable process to support the bank’s strategic growth objectives.

Primary Responsibilities:

Strategic Planning – Define and lead the strategic vision for Commercial & Consumer Loan Operations in alignment with FNB’s Strategic Plan. The strategic vision must leverage actionable emerging opportunities and technology to drive scalability, safety, and soundness.

Transformation & Modernization – Drive transformation initiatives that directly impact KPI, KRI, CX, Efficiency Ratio, and other key metrics associated with all aspects of Commercial & Consumer Loan Operations leading to a direct tangible net benefit to FNB.

Structuring & Pre-Close Execution Development – Lead the development of a cross functional Structuring Desk from the ground up to support complex commercial packages. Ensure accurate execution, documentation, and servicing of structured products including letters of credit, revolving lines, SWAPs, and multi-facility arrangements.

Data, Analytics & Reporting – Leveraging cross functional teams, develop performance metrics that drive actionable intelligence for internal departments as we all as the overall productivity of the end-to-end lending process.

Client & Stakeholder Experience – Partner with Executive Leadership and Line of Business Leadership to ensure all client and stakeholder experiences meet the overall objectives of the bank while fostering a culture of accountability, transparency and teamwork.

Risk, Compliance & Controls – Ensure compliance with all federal, state, and regulatory bodies, including OCC, Federal Reserve, CFPB, SEC, FHLB, and FDIC.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

MA or MS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

15

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent communication skills, both written and verbal

Excellent management skills

Excellent organizational, analytical and interpersonal skills

Ability to work and multi-task in a fast paced environment

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.