Accounts Receivable Specialist, Customer Service Operations

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Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)

What Accounts Receivable Specialist II Contributes To Cardinal Health

Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.

• Demonstrates knowledge of financial processes, systems, controls, and work streams.
• Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
• Possesses understanding of service level goals and objectives when providing customer support.
• Demonstrates ability to respond to non-standard requests from vendors and customers.
• Possesses strong organizational skills and prioritizes getting the right things done.

Responsibilities

• Submitting medical documentation/billing data to insurance providers
• Researching and appealing denied and rejected claims
• Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
• Following up on unpaid claims within standard billing cycle time frame
• Calling insurance companies regarding any discrepancy in payment if necessary
• Reviewing insurance payments for accuracy and completeness

Qualifications

• HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
• 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
• Strong knowledge of Microsoft Excel
• Ability to work independently and collaboratively within team environment
• Able to multi-task and meet tight deadlines
• Excellent problem-solving skills
• Strong communication skills
• Familiarity with ICD-10 coding
• Competent with computer systems, software and 10 key calculators
• Knowledge of medical terminology

What is expected of you and others at this level

• Applies basic concepts, principles, and technical capabilities to perform routine tasks
• Works on projects of limited scope and complexity
• Follows established procedures to resolve readily identifiable technical problems
• Works under direct supervision and receives detailed instructions
• Develops competence by performing structured work assignments

Anticipated hourly range:

$22.30 per hour - $28.80 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:

1/10/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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If you have questions about this posting, please contact [email protected]