Enrollment Coordinator
Job Location: 620 Epsilon Dr, Pittsburgh, PA, 15238
Job Duration: 6 Months+ Extension
Hours: Mon-Fri;6 AM -2:30 PM / 7 AM -3:30 PM
Pay Rate:$17.25/hr on W2
Responsibilities:
- Identifying and processing different types of documents and routing them to the correct area for processing.
- Processing returned mail and updating members addresses
- Meet monthly established quality and productivity goals on a consistent basis
- Follow work instructions regarding enrollment tasks
- Our contingent workforce plays a critical role in working with our new and existing Medicare member clients to process enrollments and various other requests.
The position will work in accordance with the Center for Medicare/Medicaid Services (CMS) guidelines to ensure regulatory compliance takes place. - This position requires a strong focus around accurate and timely customer support to ensure member enrollment.
- Develop fixture and merchandise layouts that accurately reflect required product mix based on store location and clientele.
- Includes identifying stores within a growing number of cluster definitions (i.e., ethnicity, affluence, geography, etc.) that ultimately drive automated product replenishment.
- Independently prioritize and manage scheduled assignments to insure on-time project completion.
- Analyze, prioritize and summarize data, and compare to company standards in such a way that identifies opportunities on a store specific basis.
- Interact with Regional Sales Manager to confirm store specific analysis (e.g., sales, competition, ethnicity of clientele, etc.) in an effort to maximize individual store profit; and to confirm product mix, category adjacency and service issues as they relate to customer needs.
- Support corporate expense control by managing the impact of layout changes relative to established budget guidelines.
- Advocate alternative approaches, as needed, and communicate incremental scope of work and added cost to field management and project partners.
- Work with the Construction team and outside vendor architects to develop innovative merchandising solutions for atypical store locations.
Experience :
- At least 1 years of overall related experience of Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D enrollment processes or previous work experience in regulatory environment Dependable/Responsible/Accountable.
- Excellent spoken and written communication skills.
- Capable of managing through transition, while fostering a positive team environment.
- Confident in decision making ability within strict timelines Exceptional prioritization and organizational skills.
- Acts with integrity and uses sound judgment in dealing with confidential information
- Basic skills in MS Excel, MS Word and Outlook
- The Enrollment Coordinators play a critical role in working with our new member clients to determine eligibility and perform various enrollment activities.
- Enrollment Coordinators interface with both individual plan members and employer group and requires a strong focus around accurate and timely customer support to ensure client enrollment and retention.
- The Enrollment Coordinator II reports directly to the Enrollment Supervisor.
Education:
- Verifiable High School diploma or GED required; Bachelors Degree in Marketing preferred
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