Business Analyst I

Business Analyst - Clinical Supplies

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Business Analyst Clinical Supplies Specialist to join our diverse and dynamic team. As a Business Analyst Clinical Supplies Specialist at ICON, you will play a pivotal role in designing and analyzing clinical trials, interpreting complex medical data, and contributing to the advancement of innovative treatments and therapies.

What you will be doing:

• Responsible for day-to-day execution and completion of assigned business operations support activities.
  
• May have diverse responsibilities that vary including supporting areas such as master data, process support, SAP, business system support, and compliance activities.
  
• Responsible for material master entry, changes, maintenance, clean up & pricing updates
  
• Responsible for managing the SAP business reports calendar, running regularly scheduled system data reports, and distributing and/or posting for users
  
• May provide support for trial master file activities including day-to-day upload of ASM TMF required files & performance of reconciliation activities
  
• May execute system activity in preparation of metrics report outs
  
• Provides support to systems UAT testing as needed
  
• May provide information to support department leaders in audit & tax engagements
  
• When asked, identify and/or support investigation of process management issues with team documenting issues and coordinating resolutions as required by business
  
• May provide Merck with SAP outputs in support of process controls certifications
  
• Monitors open system sales orders for issues
  
• Day to day support of system Integration (EDI)/IDOC issues and respond to error messages toward resolution
  
• May assist with coordination of system downtime with ASM team and IT/Comet system stakeholders
  
• May provide technical support to ASM operations team
  
• May provide ad hoc reporting to various members of ASM as requested
  
• Execute and support compliance reporting process (PPSA, EFPIA, FOCUS)
  
• Execution/implementation support for future business system enhancements
  
• May perform training as delegated
  
• Provides day to day support of share drive and share point sites for access and maintenance needs
  
• May provide ASM team with Book of Business protocol forecast updates
  

Your profile:

• 3 years of experience within pharmaceutical industry, with 1 year direct/relatable experience supporting clinical trials preferred.
  
• Prior supply chain, inventory management knowledge
  
• One or more years of ERP experience preferred, SAP experience strong plus
  
• Requires knowledge of Microsoft Office (Word, Excel, Outlook)
  
• Strong interpersonal, strong communication, and collaboration skills
  
• Emphasis on high level of accuracy, critical thinking & analytical ability
  

Education:

• Bachelor’s degree or equivalent experience, preferably in a scientific discipline
  

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.


In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.


Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here


Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply