Appliance Store Manager

Job Description

Job Description

K&A Appliance has been family owned since 1976. Buying predominately new, but scratch and dent appliances from various manufacturers & selling them on both wholesale & retail levels, K&A continues to experience growth & success in the scratch & dent appliance industry.

Education and Skills Required:

The Store Manager must have proven experience working in a leadership role responsible for managing a team of sales & support staff. They must possess excellent organizational and leadership skills; and have excellent written, verbal and interpersonal communication skills. The position requires proficiency in the use of all standard business software, databases and information systems. They must also have a good understanding of research methods and data analysis techniques. Managers must be problem solvers who have a positive attitude and can handle a fast-paced environment. Experience in the appliance industry would be beneficial, but are not required. Must have a valid PA driver's license.

Position Responsibilities:

• Receive instruction & direction from Upper Management to ensure procedures, policies & communications are relayed to & carried through by sales associates & office staff.
• Make sure showrooms are replenished with appliances & that sales/office staff are keeping up with electronic tags for newly arrived units.
• Ensure that information that is relayed to customers from time of sale, carries through the process all the way to delivery/installation of customers’ purchases.
• Ensure consistency in promotions, advertising outlets, information on company’s web-site, & what is displayed in the showroom.
• Respond quickly to any customer issues that may arise.
• Work with Social Media Marketing Associate to ensure continuity of posts to reflect accurate customer experience.
• Track, encourage & reward quality performance of sales staff.
• Track competitive pricing to ensure our customers are seeing significant savings on our scratch & dent inventory.
• Adequate staffing will be anticipated & prepared for especially for Friday evenings & Saturdays, while the quality of service will be gauged and addressed in the areas of sales.
• Ensure that all appliances in showroom are properly prepped for display, & cleanliness is maintained.
• Other responsibilities as may be presented per review of candidate’s experience & capabilities.

Compensation:

Pay structure & rate to be negotiated based on candidate’s experience, skill-set & willing-ness to manage multiple areas of responsibility . Additional compensation may be associated with the growth in sales for the store they manage. Travel stipends will be provided for days training in our corporate office in Lancaster, PA.

In Summary

We are looking for a dynamic Store Manager with extensive sales and/or management experience, to lead the sales & support staff for our quickly growing store in Exton, PA. They will be quick learning, attentive to showroom activity & to the needs of customers & staff, a competent leader able to enhance the performance of others and promote our company’s vision and culture to the Chester County community.

Job Type: Full-time

Benefits:

• Closed Sundays & major holidays
• Weekly payroll, direct deposited
• Employee discount on appliances *
• Paid time off *
• Participation in company 401k plan, with a company match up to 5% *
• (NO-Health-Insurance is provided at this time)
  (* Qualify for these benefits after 3 months of full-time employment)

Schedule:

• 8 hour shift
• Monday through Friday & alternating Saturdays
• Interview and training to take place in Lancaster, PA. Schedule adjusted accordingly & travel stipends will be provided for while training)