Support specialist

The Lincoln Center for Family and Youth 1100 Adams Ave | Audubon, PA 19403
(610) 277-3715 | [email protected]
JOB DESCRIPTION: Student Support Specialist (part- time)
FLSA: Non-Exempt
Reports To: TLC Chief Clinical Officer
Organization Summary: Founded in 1970 by a behavioral health hospital and incorporated as a
501(c)(3) nonprofit in 1983, TLC is an entrepreneurial social enterprise committed to transforming
lives and communities—one moment, one choice, one connection at a time. Headquartered in
Pennsylvania, TLC operates across multiple states, providing K-12 alternative education,
comprehensive mental and behavioral health services, coaching, counseling, and trauma-informed
training. Additionally, TLC collaborates with school districts, universities, hospitals, police
departments, and nonprofit organizations, offering consultation services to secure federal and
state grant funding
Position Summary: Under the supervision of the Program Leader and working as a member of the
site/program team, develops and implements an effective behavioral intervention and safety plan for
students. Performs other related duties as assigned.

Duties & Responsibilities: School Culture Management

• Manages crisis situations and defuses situations using conflict resolution and crisis management

techniques

• Works one-on-one with students to affect behavior changes
• Reinforces appropriate behaviors and redirects negative behaviors
• Provides values clarification including rules, expectations and consequences
• Implements consequences for inappropriate behavior with proper training
• Provides interventions to redirect behavior
• Implements behavioral programs designed to make positive and appropriate changes
• Assists school staff by participating as a team member in the development and monitoring of

comprehensive behavioral objectives, goals, and plans

• Develops and implements behavioral interventions within a multi-tier system of supports

Communication/Consultation

• Works as a team member with teachers and counselors and other appropriate personnel to establish

positive student contacts that develop appropriate and positive behavior modifications enabling
students to succeed

• Provides information to parents, guardians, or other care providers concerning

actions of students

• 
  Ensures consistency of behavioral standards by coordinating with appropriate student

contacts

• Monitors physical and emotional changes in students and reports to appropriate

personnel

• Consults with teachers, support staff, and administrators to obtain information and advice on

prior behavior problems, and provides information as necessary concerning behavioral concerns

Program/Staff Support

• Maintains a professional rapport with program/site staff
• Monitors student behavior changes, assisting with academics as directed by teacher, and

supervising various activities during the course of the instructional day to maintain a controlled
and safe environment for students and staff

• Attends IEP (Individualized Education Program) and student progress meetings as

requested

• Maintains awareness of fire drill and lockdown procedures and emergency contingency plan for the

school site

• Implements school’s emergency procedures as requested
• Attends and provides trainings regarding safety, security, physical interventions and behavior

management procedures as requested

• Oversees recreational activities, and other learning opportunities as requested
• Attends program/site team meetings and various school events, including selected sporting

events

Skills & Knowledge: Leadership and soft skills:

• Excellent communication and relationship building skills
• Ability to work effectively on a multi-treatment team

Technical skills:

• Proficient in subject matter taught
• Knowledge and experience with Microsoft programs

Education and Experience: • Bachelor’s degree preferred, Master’s degree preferred, experience in
school
settings preferred
Other Duties: This job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.

Work Environment: Public High School setting

Work Hours: This is a part-time, 43-week position

Travel: Travel is occasional, such as chaperoning student day trips and home sporting events
EEO Statement: TLC is committed to a policy of Equal Employment Opportunity and does not
discriminate on any legally recognized basis, including, but not limited to, race, age, color,
religion, sex, marital status, national origin, citizenship, ancestry, physical or mental
disability, veteran status, or any other basis recognized by federal, state or local law.