Customer Serice/Order Entry
We are looking for a detail-oriented Order Entry Specialist to join our clients customer service team. In this role, you will be the bridge between our customers and our production floor, ensuring every order is captured accurately and processed efficiently to keep our manufacturing lines moving. Apply directly if you are interested!
salary: $20 - $22 per hourshift: First
work hours: 8 AM - 4 PM
education: High School Responsibilities
- Order Management: Accurately input high volumes of customer orders into our ERP/MRP system with a focus on technical specifications and part numbers.
- Customer Support: Act as the primary point of contact for order status inquiries, pricing quotes, and shipping updates via phone and email.
- Internal Coordination: Collaborate with the Production, Shipping, and Sales departments to resolve lead-time issues or inventory discrepancies.
- Problem Solving: Address and resolve order-related issues, such as incorrect quantities, pricing errors, or shipping delays, with a sense of urgency.
- Data Integrity: Maintain up-to-date customer files, including contact information, billing preferences, and special handling instructions.
QualificationsYears of experience: 3 yearsExperience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.
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