Community coordinator

City of Philadelphia
Philadelphia, PA

Company Description


A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

  • Impact - The work you do here matters to millions.
  • Growth - Philadelphia is growing, why not grow with it?
  • Diversity & Inclusion - Find a career in a place where everyone belongs.
  • Benefits - We care about your well-being.

Agency Description

The Managing Director’s Office of Transportation and Infrastructure Systems (OTIS) is charged with driving change through our transportation and infrastructure systems. OTIS leads a portfolio of departments, including the Streets Department, the Philadelphia Water Department (PWD), and the Office of Multimodal Planning (OMP) to provide cost-effective quality services with a focus on the resident.

This position would be within the Office of Multimodal Planning. OMP staff have a passion for Philadelphia and are dedicated to making a positive impact. OMP collaborates with a wide variety of organizations such as Amtrak, DVRPC, PATCO, PennDOT, and SEPTA as well as neighborhoods, Business Improvement Districts, and Registered Community Organizations across the city.

More information about the functions of OTIS can be found at:


Job Description


Position
Summary

The City of Philadelphia seeks a highly motivated, flexible, creative, and independent coordinator with excellent communication, interpersonal, and project coordination and management skills to join the City in the role of Community Coordinator for Multimodal projects. The Community Coordinator will be involved in the implementation of a range of complete streets projects and advancing the goals of the City’s CONNECT Transportation, Vision Zero Action, and City Bicycle and Pedestrian Plans. Through their work and projects, the Community Coordinator will advance transportation equity and make Philadelphia a safer, more accessible city for all roadway users.

The Community Coordinator will be part of a team of planners, engineers, and other professionals with a portfolio of projects in a specific region of the city. This position is responsible for developing community relationships in these neighborhoods while also supporting projects throughout Philadelphia. They will collaborate closely with the team to assure that the community voice is centered in each project that OTIS undertakes. The Community Coordinator will be a liaison—they will build relationships to ensure the voices of the community members are represented, and they will also advocate for the importance of each project within the communities where they will be built. The Community Coordinator will be responsible for making sure that the work of the project team is clear, concise, and communicated to the external stakeholders and community members who will be impacted.

Essential Functions

Do the work

  • Responsible for developing, planning, and implementing the community engagement and outreach strategies for a portfolio of several complete streets projects
  • Support additional projects as assigned to assure that project timelines are clearly communicated to stakeholders and completed on time
  • Assure that community voice is centered in the multimodal project delivery process - project selection, scoping, planning, and implementation
  • Coordinate project implementation and review across City departments (Streets, Commerce, Parks & Recreation) and partner agencies such as SEPTA, PATCO, Amtrak, etc.
  • Other duties and responsibilities as assigned

Collaborate

  • Collaborate with peers at OTIS and build relationships with staff across various City departments to better implement programs and projects
  • Participate in meetings with inter-governmental partners, stakeholders, and community groups related to transportation concerns
  • Support City projects that advance the goals in the CONNECT Plan, Vision Zero Action Plan, the Philadelphia Transit Plan, and the City’s Pedestrian and Bicycle Plan.
  • Support other OTIS initiatives and projects as assigned

Communicate

  • Lead and support community and stakeholder engagement across the department
  • Prepare and deliver communications materials such as presentations, memorandums, reports, data, and maps to a variety of audiences and in various forums
  • Support conversation with governmental officials and community groups to elicit support and promote public awareness of Vision Zero
  • Monitor and report on program and project goals through collected data and metrics to both internal partners and community members

Required Competencies, Knowledge, Skills, and Abilities

Communication & Stakeholder Engagement

  • Strong verbal and written communication skills, including presentation abilities
  • Ability to understand the role of multimodal transportation in neighborhoods and an ability to communicate complex concepts to a wide audience
  • Passion for building community capacity to help build a safer, equitable, sustainable, healthier transportation environment for our constituents
  • Ability to analyze situational information, constraints, or data and present findings in written reports, visual and verbal communication

Planning and Organization

  • Ability to prioritize work, meet deadlines, and produce quality results on time with attention to detail
  • Sound knowledge of Microsoft Office applications and a willingness and ability to learn other design software as required

Collaboration

  • Collaborative team member with focus on achieving shared objectives maintaining on-going productive working relationships
  • Able to work effectively and independently with City staff, resident groups, businesses, individuals, property owners and other stakeholders on behalf of the City to achieve and implement transportation programs, projects and plans.

Qualifications


Required:

  • Completion of an associate degree program at an accredited college or university with major coursework in Urban Studies, Environmental Studies, Urban Planning, Public Policy, Public Health, or comparable fields
  • 4 or more years’ experience in community engagement, transportation planning, program management, project implementation, or related fields
  • Experience in community engagement working with diverse groups to move a project forward within a city’s governmental structure and its neighborhoods

Desirable:

  • Bachelor's or master's degree or additional certifications in the fields mentioned above
  • Prior work experience engaging with elected officials or other community leaders
  • Have or able to obtain clearances to work in Philadelphia schools
  • Bilingual in English/Spanish – written and verbal communication

We value diverse experiences and are open to flexible qualifications. If you are passionate about this role and meet some of the key criteria, we encourage you to apply and describe in your cover letter how your own experiences equip you to excel in this position.


Additional Information


TO APPLY:
Interested candidates must submit a cover letter and resume. Incomplete applications will not be considered.

Salary Range: $55,000 - $70,000

Discover the Perks of Being a City of Philadelphia Employee:

  • Transportation : City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
  • Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
  • We offer Comprehensive health coverage for employees and their eligible dependents.
  • Our wellness program offers eligibility into the discounted medical plan
  • Employees receive paid vacation, sick leave, and holidays
  • Generous retirement savings options are available
  • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
  • Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

  • The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website:

Posted 2025-11-12

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