IT Operations Engineer (EUC)

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Description

HITACHI RAIL is looking for an enthusiastic self-motivated IT Operations Engineer who thrives in a fast-paced environment. The successful candidate

is comfortable performing a wide range of tasks from administrative to strategic. This position is based in Pittsburgh, PA.

Accountabilities:

• Design implement and manage the organization's computer systems and networks

• Monitor and maintain IT infrastructure, including servers, networks, and cloud environments

• Ensure system availability, performance, and scalability through proactive monitoring and tuning

• Ensure secure environment by proactively planning and patching/upgrading services, servers, network devices

• Automate operational processes using scripting and configuration management tools

• Implement and enforce security policies and procedures

• Manage backups, disaster recovery plans, and business continuity strategies

• Collaborate with Service Desk, Application and Cyber Security Teams

• Maintain documentation for systems, processes, and procedures

• Troubleshoot Level 3 and resolve system and network issues in a timely manner

• Participate in on-call rotation and incident response

Required skills:

[Network ]

• Configure hardware and implement security measures.

• Network planning and performance monitoring

• Troubleshoot network connectivity problems and issues

• Document network configurations and changes

• Perform network upgrades and maintenance

• Strong understanding of networking concepts and protocols (TCP/IP, DNS, WAN/LAN, VLANS, SDWAN, MPLS, BGP, SSL and IPsec VPN, Core Switching and Routing, etc.)

[Systems]

• Operating Systems (Windows, Linux RedHat)

• Optional: AIX, vIOS

[Virtualization]

• Experience with virtualization technologies like VMWare (mandatory), Hyper-V, Nutanix, KVM, proxmox…

• Strong knowledge in SAN, NAS and related environment (e.g., Fiber Channel, iSCSI)

• Monitoring and optimizing the performance of virtualized resources, including CPU, memory, and storage.

• Deploying and managing virtual machines (VMs) and virtual desktops across the virtualized environment.

• Manage Storage

• Ensure data integrity, security, and accessibility across various storage platforms

[Backup]

• Monitor backup jobs daily to verify successful completion and troubleshoot any failures or anomalies.

• Manage backup infrastructure, including software Veeam, Commvault (mandatory) and hardware (e.g., tape libraries, NAS/SAN).

• Perform regular restore tests to validate backup reliability and ensure compliance with recovery time objectives (RTO) and recovery point objectives (RPO)

Experience with the following areas/products:

• Fortinet products e.g. FortiManager, FortiWeb and FortiAnalyzer.

• Cisco products. Catalyst, Nexus, Enterprise Wireless, ISE, Mobility Express.

• Dell, Hpe, IBM

• MFA, 2FA, OKTA

Desired skills:

• Cisco CCNA Certification

• VMWare Certification

• Fortinet Certification

Required experience:

Minimum of 5 years of experience in Networking/Infrastructure Engineering

Education:

Bachelor’s Degree in an IT related field

Language:

English Proficiency

Benefits:

Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, a Retirement Savings Plan, and Paid Vacation. We also offer a number of Work/Life Programs such as Flextime and a variety of Training and Development opportunities.

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Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected].

Queries other than accommodation requests will not be responded to.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at .

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

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