Business Systems Analyst (Commercial & Investment Banking)

Role Overview
The Payments Business Systems Analyst role supports and enhances high-value, high-volume payment processing platforms within our Commercial & Investment Banking organization. This role sits at the intersection of payments operations, technology, risk, and product, with a strong focus on end-to-end payment flows, messaging standards, and system integrations. The ideal candidate has deep payments domain knowledge and is comfortable working with complex, regulated systems supporting domestic and cross-border payments.

• Analyze and document end-to-end payment flows across channels, payment hubs, screening, posting, settlement, and reporting.
• Translate business and regulatory requirements into clear functional and non-functional requirements.
• Support modernization initiatives, including payment hub consolidation.
• Strong analytical and problem-solving skills
• Detail-oriented with a big-picture mindset
• Comfortable operating in high-pressure, time-sensitive environments
• Clear communicator and effective collaborator
• Ownership mindset with strong follow-through
• Payment's architectures (real-time vs. batch) Payment's architectures (real-time vs. batch)
• APIs and message-based integrations
• Data validation, enrichment, and transformation concepts
• Reconciliation, exception handling, and monitoring
• Non-functional requirements:
• Throughput
• Latency
• Resiliency
• Auditability

• 5+ years of experience as a Business Systems Analyst in financial services
• Strong hands-on experience with payments systems in a banking environment
• Solid understanding of:
• Wires, ACH, RTP, and cross-border payments
• Payment lifecycle, settlement, and liquidity concepts
• Experience working with ISO 20022 and SWIFT messaging
• Ability to analyze complex system integrations and data flows
• Strong documentation skills (functional specs, flow diagrams, mapping docs)
• Technical Skills (Non-Coding)
• Payments architectures (real-time vs batch)
• APIs and message-based integrations
• Data validation, enrichment, and transformation concepts
• Reconciliation, exception handling, and monitoring
• Non-functional requirements: throughput, latency, resiliency, auditability
• Commercial or Investment Banking experience
• RTP or real-time payments exposure
• Payment hub or core banking platform experience
• Agile / Scrum delivery experience
• Experience supporting regulatory exams or payment audits
• Strong analytical and problem-solving skills
• Detail-oriented with a big-picture mindset
• Comfortable operating in high-pressure, time-sensitive environments
• Clear communicator and effective collaborator
• Ownership mindset with strong follow-through

• OFAC / sanctions screening touchpoints
• Real-time vs post-processing screening
• False positive handling and repair workflows
• Audit trails and evidentiary requirements
• Exception queues and operational tooling

Location: Pittsburgh, PA

About Techstra Solutions
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information:

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.