Jr NOC Technician
Job Description
Job Description
Job Title: Jr NOC Technician
Location: Pittsburgh , PA (100% onsite)
Schedule: Monday – Friday
Pay: 16-18/hr
Overview:
The Jr NOC Technician supports day-to-day data center operations at the corporate office and remote locations. This role focuses on queue management, asset handling, and coordination with internal teams and third-party vendors.
Primary Responsibilities:
- Monitor service request queues and execute tasks (e.g., cable moves, equipment installs)
- Escort third-party vendors to/from secure data center areas
- Create and manage support tickets for colocation vendors
- Coordinate with low-voltage cabling vendors for cable installation needs
- Maintain and document standard operating procedures (SOPs)
Secondary Responsibilities:
- Ship and receive IT assets within the depot
Required Qualifications:
- Ability to follow detailed instructions and SOPs
- Basic proficiency with Microsoft Office tools
- Strong organizational and task management skills
Preferred Qualifications:
- Experience with Jira or similar incident/ticketing systems
- Exposure to data center or IT asset management environments
Additional Notes:
- No degree required
- Must be reliable and comfortable working in an onsite, structured environment
#ZR
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