Front Desk Assistant - The Office Quarters @ Hamilton West

Job Description

Job Description

Background: We've teamed up with The Office Quarters @ Hamilton West Business Campus to hire a self-motivated, highly organized Front Desk Assistant!

Job Title: Part-Time Front Desk Assistant

Employer: The Office Quarters @ Hamilton West

Location: 6081 Hamilton Blvd., Allentown, PA

Perks Include: Access to onsite 24 hr. fitness center at the up-and-coming, brand-new Hamilton West Business Campus!

Job Description:

The Office Quarters @ Hamilton West Business Campus, an established and unique, shared office, co-working and event center located within a newly renovated Business Campus is seeking a part-time Front Desk Assistant with strong problem-solving abilities. Our attractive office location offers a great working environment. There are two part-time positions available 9am - 3pm Monday through Friday and 11am-5pm Monday through Friday.

Responsibilities:

• Be the "face" of The Office Quarters, presenting a warm, friendly and professional image to all who enter.
• Greet all visitors with a smile and active listening to properly assist clients and visitors.
• Telephone Answering of all incoming calls to the Office Quarters and to clients for whom we provide telephone service. Handling includes greeting, transfers, and taking detailed messages. Excellent communication skills required.
• Handling incoming and outgoing mail, courier services (FedEx, UPS, USPS), package deliveries (including Amazon) notifying clients of deliveries via e-mail with photo. Accepting drop-offs to clients; recording date/time and notifying client via e-mail. Able to record and track these activities with critical attention to complex detail.
• Sorting incoming mail by client and placing it in mailboxes for clients who pick up mail. Sending mail to clients who request forwarding or scanning services.
• Detailing the common areas such as tidying the break room, filling complimentary beverages and snacks and wiping down surfaces as needed.
• Client requests - handles variety of client requests for administrative assistance as needed. (Copies, printing, collating, mailing, etc.)
• Maintaining shared spaces such as meeting rooms, day offices and open seating areas so that they are presentable and ready for client use at all times.
• Maintaining self-service Coffee Bar so as to be stocked and clean for clients and guests.
• Assisting in event center operations as necessary, such as setting up tables and chairs, organizing catering and assisting with events as they are happening.
• Administrative - entry and maintenance of all new client information in Morningstar software program. (Fobs, keys, pin #'s; addresses, billing and payment portal data, etc.)
• Providing a high level of customer service to our clients and their guests.

Requirements:

• Minimum of 3 years in administrative experience in some capacity.
• Phone answering experience in some capacity.
• Reside within 10 miles of 6081 Hamilton Blvd
• Microsoft Office - Word, Excel, Mail, etc.

Compensation:

• $20 per hour, commensurate with experience and ability
• Benefit package includes paid PTO

If you meet the above requirements and are looking for a part-time opportunity in a dynamic and growing company, we encourage you to apply! Please respond with full name phone number and resume with two professional references.