Employee Experience Coordinator

Employment Type: Full-time
Location: Administration Office (Pittsburgh, Pennsylvania)
Department: Administration
Hours: 40 hrs per week
Status: Salaried/Exempt
Compensation: $60,000 annually

Position Summary:

The Employee Experience Coordinator is an onsite, early-career HR professional responsible for supporting a positive, consistent, and engaging employee experience. This role serves as the face of the employee experience within the administrative office, managing day-to-day HR communications, supporting onboarding, and assisting with employee engagement and culture initiatives. This position works closely with the HR team and internal partners and provides meaningful exposure across core HR functions, offering opportunities for professional growth as organizational needs evolve.

Key Responsibilities:

• Serve as the primary owner of the HR inbox, responding to employee inquiries and escalating issues as appropriate
• Coordinate and manage onboarding activities, including pre-hire communication, new hire paperwork, orientation scheduling, and day-one support
• Support employee engagement and culture initiatives, including internal events, recognition efforts, and on-site activities
• Act as a visible, approachable HR presence within the administration office
• Maintain accurate employee records and assist with HR documentation and data entry
• Support internal HR communications related to policies, programs, and employee updates
• Provide administrative support to the HR team, including scheduling, tracking tasks, and maintaining internal resources
• Assist with offboarding coordination and support a consistent employee transition experience
• Uphold confidentiality and ensure compliance with organizational policies and procedures
• Gain exposure to broader HR operations and initiatives as the role evolves and organizational needs grow

Qualifications & Core Attributes:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• At least two years of experience in HR, people operations, administration, or a related role
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Professional written and verbal communication skills with a people-first, service-oriented mindset
• Ability to handle sensitive and confidential information with discretion and sound judgment
• Approachable, dependable onsite presence with strong follow-through and ownership of tasks

Notice:

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color religion, sex, national origin, age, disability or genetics. Our organization prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Who We Are

For over 135 years, the Boys & Girls Clubs of Western Pennsylvania (BGCWPA) has been a trailblazer in youth development, committed to unleashing the potential of every child. Rooted deeply in the values of safety, fun, and inclusivity, BGCWPA prides itself on cultivating an environment where every child and employee can flourish.

At the heart of our vision lies a commitment to providing opportunities that transcend boundaries. Through creative and forward-thinking programs, we aim to equip our youth with the skills, knowledge, and resilience necessary for a brighter future. BGCWPA is not merely an organization; it is a dynamic force that shapes destinies, cultivates dreams and empowers the leaders of tomorrow.

As a proud affiliate of Boys & Girls Clubs of America, BGCWPA aligns itself with a nationwide network of organizations dedicated to empowering young people. Our collective impact extends beyond our local community, fostering positive change on a national scale. Annually, BGCWPA reaches over 7,500 young individuals through a rich tapestry of innovative programs, services, and outreach initiatives.

Commitment to Inclusion

BGCWPA is committed to building a culturally diverse community and we believe in the importance of equity and inclusion. We understand that every individual brings a unique set of skills and experiences. While our job description lists specific qualifications, skills, and competencies, we also recognize that true potential can often transcend those lines. If you're enthusiastic about social impact and helping others succeed, even if you don't meet every qualification, we encourage you to apply.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Our organization prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.