Sr. Client Service Leader - Transportation Services

Sr. Client Service Leader - Transportation Services

Description

Our Client currently has a new opportunity for a Sr. Client Service Leader to lead our transportation practice in Texas. In this position, you will work with a dynamic team to continue building our transportation planning and CE&I business. You will lead the development of a business strategy for the increase of sales with our existing clients and developing new clients across Texas. This will include all aspects of transportation planning and CE&I services. This position leads the business development activities, oversees overall client service, represent the company on transportation planning and CE&I related boards or organizations, and serve as a leader in your office and throughout the organization.

Our client has been providing transportation services to our clients for over 50 years. Our transportation services have spanned the areas of feasibility studies, corridor planning, NEPA, traffic engineering, design, and CEI projects.

As a member of this team, you would contribute to our clients mission by:
Developing new business and maintaining high-value relationships with key districts and divisions of TXDOT, toll authorities such as HCTRA and NTTA, and other local/regional clients where you see opportunity.

• Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development.
• Serving as a key member of our strategy team promoting growth in Texas as well as supporting other West US growth initiatives.
• Serving as a technical or project lead as needed or appropriate on projects of significant size and strategic importance.
• Being active in professional societies in which clients or potential clients are members.
• Being a strong leader internally and externally.

Qualifications

• Bachelor's degree.
• 12 years of related experience.
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
• Equivalent additional directly related experience will be considered in lieu of a degree.
• Previous experience in business development, assisting with the proposal process and presenting/meeting with TXDOT, HCTRA, and Houston Metro clients.
• AICP, other transportation related certifications.
• Progressive transportation CE&I and/or planning experience with a demonstrated ability to lead and successfully serve clients.
• Excellent communication, networking and team building skills.
• Strong experience meeting and working with Texas transportation agencies.
• Transportation CE&I or planning experience at an engineering consulting firm in the TX market