Business Process Consultant
Position Type: Hybrid
Hybrid Schedule: Onsite one week a month
Contract Length: 1 year + extensions Position Overview:
The Business Process Consultant will gather requirements, create user stories, and support testing efforts to ensure successful ServiceNow implementations. This role partners with stakeholders to document workflows, provide training, and drive process improvement in an Agile/Scrum environment. Duties:
Gather business requirements and translate them into clear user stories and acceptance criteria
Perform functional testing and coordinate User Acceptance Testing (UAT) activities
Document workflows, processes, and end-user training materials
Guide stakeholders on ServiceNow capabilities and best practices
Support process improvement initiatives and knowledge transfer
Collaborate with cross-functional teams using Agile/Scrum methodologies
Strong understanding of ServiceNow platform capabilities
Experience gathering requirements and writing user stories
Hands-on experience with functional testing and UAT coordination
Familiarity with Agile/Scrum practices
Excellent communication and documentation skills
ITIL Foundations certification
Agile or Scrum certification
Experience delivering end-user training and process improvement workshops
Recommended Jobs
Painting Project Manager
The Project Manager will coordinate and guide residential and light commercial painting jobs through the scheduling and execution stages and serve as the focal point for communication among the va…
Mixer 2nd and 3rd Shift
SUMMMARY: The primary function of a Mixer is to combine raw ingredients from silos, bulk bins and scaled ingredients into the mixer following a predetermined formula to produce consistent batches…
Digital Sales Associate - Entry-Level Opportunity with Growth Potential
Career Changers Wanted – Your Next Big Opportunity Starts Here! Are you looking for a fresh start but unsure where to begin? At Wesley Finance Group, we specialize in turning ambition into success,…
Full Time Family Practice Job Erie, PA
UPMC Children's Community Pediatrics (CCP) is looking for a full-time board-certified pediatrician or family practice physician to work in an outpatient setting in Erie, Pennsylvania. CCP is the lar…
Field Technician/Courier, Environmental Testing, Pittsburgh, PA
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safe…
Full Time Gastroenterology Job Philadelphia, PA
Some physicians choose to live in the city for the ease and convenience, but Philadelphia's suburbs do not lack entertainment opportunities. Some of the best restaurants are located just a few minute…
Team Coordinator
Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket re…
Restoration Technician
Job Description Job Description We are South Hills Pittsburgh's newest professional restoration and cleanup service and we are looking for technicians to join our team. No experience is necess…
Traveling Electronic Security Systems Technician
Who We Are Evergreen Fire and Security (EFS) is a recognized leader in the life safety and security solutions industry. We are entrusted by the Federal Government and commercial customers to prot…