ACCOUNT MANAGER

Job Description

Job Description

Position Description: Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery and pick up of merchandise; may perform managerial functions or duties as assigned by Store Manager; demonstrates effective communication and reasoning skills and shows management potential.
Principal Responsibilities
\tAcquire and Maintain Customers
\tBasic furniture, appliance, home electronic installation/removal
\tComplies with all company vehicle safety standards and documentation.
\tCredit/Customer Relationship Management
\tCustomer payments and data entry in VersiRent computer program
\tFill out receipt books, make journal entries.
\tInbound/Outbound Service calls
\tMaking deliveries or collecting merchandise
\tSales and merchandising
\tAll other duties deemed necessary by store management.
Essential Requirements
Excellent telephone skills
Intermediate math skills
Maintain professional appearance.
Must be able to drive during day, night and meet all safety requirements. Must be able to explain terms of rental/lease agreement to customer.
Must be able to read, write and communicate effectively in person and over telephone Must be able to work overtime.
Must be proficient in product features, benefits; must be able to work on showroom floor.
Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements Regular and consistent attendance, including nights and weekends as business dictates.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
Stooping, bending, pulling, climbing, reaching, and grabbing as required.
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics Prolonged driving and standing.
Must be able to work in and outdoors in a variety of climates and weather conditions.