Landscaping Account Manager

Location: Canonsburg, PA (Greater Pittsburgh)
Schedule: Full-time, Monday–Friday + occasional site visits or customer needs outside standard hours
Reports To: Operations Manager

Job Summary

Growing Seasons Landscaping (GSL) is hiring a Landscaping Account Manager to oversee client relationships, manage service quality, and support operations across our commercial and residential landscape projects. This role blends customer service, estimating, scheduling, and project oversight. You’ll be the main point of contact for clients, ensuring work is completed on time, within scope, and to GSL’s high standards.

Responsibilities

• Serve as the primary contact for assigned landscape accounts
• Build and maintain strong relationships with clients
• Conduct regular site walks to assess property needs and identify improvements
• Prepare estimates, proposals, and service recommendations
• Coordinate with foremen and crews to schedule work efficiently
• Monitor job quality, progress, and customer satisfaction
• Follow up with clients after service visits and address concerns promptly
• Track budgets, materials, labor hours, and project costs
• Support snow/ice management planning as needed for winter season
• Ensure all work follows GSL safety standards and core values
• Maintain accurate documentation, notes, and client records

Requirements

• Experience in landscaping, grounds management, or similar field
• Customer service or account management experience in landscaping is required
• Strong knowledge of landscape services (mulching, planting, pruning, seasonal maintenance, enhancements)
• Ability to interpret site needs and develop accurate proposals
• Excellent communication, organization, and follow-through skills
• Valid driver’s license and reliable transportation
• Ability to work outdoors year-round during site visits
• Must pass pre-employment drug screening

What We Offer

• Competitive pay
• Year-round, stable work
• Growth opportunities
• Supportive, family-owned company culture
• Focus on safety, teamwork, and long-term customer relationships