Office Manager & Customer Operations Coordinator

Location: In-person – West Chester, PA
Hours: 25-30 hours per week

Start Date: Looking to hire ASAP – interviews available Friday, March 20th – Monday, March 23rd

About Us:
GGCE is a growing residential and commercial cleaning company dedicated to exceptional service. We’re looking for a reliable, organized, and proactive team member to help run our office and keep operations running smoothly.

Pay: Competitive hourly based on experience.

Hours: 9:00 AM – 2:00 PM (or 9:00 AM – 3:00 PM depending on schedule, 25–30 hours/week)

About Us:

We are a growing residential and commercial cleaning company focused on exceptional service and happy clients. We’re looking for a reliable, organized, and proactive team member to help run our office and keep operations smooth.

Responsibilities:

• Answer calls, emails, and texts from clients professionally and promptly.
• Schedule and coordinate cleaning appointments with our technician team.
• Track progress on tasks, follow up with technicians to ensure completion.
• Maintain organized records of clients, appointments and details.
• Assist with basic email management and client communications.
• Suggest improvements to streamline office operations and workflow.
• Support the owner with daily administrative tasks.

Requirements:

• Strong written and verbal communication skills.
• Must be able to type.
• Highly organized and detail-oriented.
• Comfortable using basic software (email, calendars, spreadsheets).
• Ability to work independently and take initiative.
• Positive attitude and professional demeanor.

Preferred:

• Experience in customer service, scheduling, or office management.
• Familiarity with cleaning business or service-based operations.

Why Join Us:

• In-person, flexible 25–30 hour workweek.
• Opportunity to grow with the business and take on more responsibility.
• Chance to make a real impact and help shape operations.

I nterviews: Looking for a good fit and ready to start soon – available Friday, March 20th through Monday, March 23rd, or another date by arrangement.

Contact: 610-800-6901