Risk and Insurance Manager

The Risk and Insurance Manager is responsible for monitoring financial processes and general organizational risk issues to improve safety, reduce costs, and mitigate organization risk through diligent oversight and process improvement. This position is tasked with assessing the risks associated with the Trust’s physical and financial operations and ensuring the Trust proactively implements and responds appropriately to prevent or reduce loss. To accomplish this work, the Manager will gather data from across Trust venues and departments, review procedures, confer with outside insurance/risk contacts, identify ways to reduce risk, and develop strategies for implementing changes in the workplace. Key workflows involving the Manager include loss prevention processes, insurance, worker’s compensation, and any related legal actions.

Knowledge, Skills & Experience Required :

Education : Bachelor’s degree in accounting, finance, business management, arts administration or related field required.
Work Experience : Minimum 5 years’ experience in risk management, safety, accounting, or business management required. Experience with arts administration and non-profit administration preferred.
Supervisory Experience : No supervisory experience required, although experience leading through influence is helpful.
Technical Skills : Strong working knowledge of Microsoft Office required, especially Excel. Knowledge of insurance terminology and practices is critical, and familiarity with basic legal concepts and legal claims management is very helpful.
Intangibles : Excellent attention to detail, responsive, problem-solving orientation, and inquisitive nature. Collaborative worker and solid team player. Strong time management skills with the ability to manage multiple priorities in a fast-paced environment. Mathematical orientation and good comfort level with data analysis. Outstanding communication skills.

Essential Functions :

Main job responsibilities :

• Refinement of organizational processes to protect employees, guests, artists, and the organization – educating staff members about best practices, taking proactive steps to address potential hazards in Trust venues and office spaces, and securing proper insurance to protect the Trust’s financial interests.
• Documentation of all safety issues for reporting and loss prevention.
• Resolution of insurance issues with claims adjusters and insurance agents – includes property damage claims filed by the Trust as well as guest, employee, and other outside claims made for losses occurring on Trust premises. Serving as the point of contact within and for the PCT for all claims may require work on nights and weekends.
• If legal action occurs associated with a claim or risk event, serve as the liaison to insurance agents and counsel while working closely with the PCT Chief Financial Officer and Chief Administrative Officer.
• Participation and contribution to the Trust’s Safety Committee, providing safety data, industry best practices, insurance expertise, and financial knowledge to safety and loss control discussions.
• Serve as the PCT liaison to the insurance broker for all insurances, including workers’ compensation, general liability, employee benefits, liquor, cyber, umbrella, property, fine arts, and executive risk. Review and organize the annual review and binding of insurance policies, avoiding gaps in coverage and keeping cost reasonable.
• Assist and track finances related to capital projects.

• Perform project-based work at the direction of the Director of Budget and Financial Systems, Director of Finance and Controller, Chief Financial Officer, or Chief Administrative Officer.
• Support and provide backup to relevant functions within the Finance department.
• Demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Perform other responsibilities as assigned.

Supervisory responsibility : The Manager does not have any direct supervisory responsibility.
Decision-making responsibility : This position exercises significant discretion regarding organizational response to risk/liability issues, as well as various insurance and sales processes.
Budgetary responsibility : The Manager manages the insurance line items in the organizational budget.
Strategic responsibility : This position contributes to the organizational strategy for risk prevention and loss control.
Reporting requirements : The Manager provides reporting on insurance claims and safety/risk prevention issues as requested.
Travel requirements : Limited travel (less than 5%) is required for this position.
Physical demands : This position involves mainly office work – occasional lifting up to 20-30 lbs. may be required. The individual should be able to sit and/or view a computer screen for extended periods of time.

Salary Range starting at $65,000

The Pittsburgh Cultural Trust is an equal opportunity employer.  All applicants are considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, ethnicity, national origin, veteran or disability status. 
Employees are expected to be able to perform the essential duties and responsibilities of this position, with or without job modification/reasonable accommodation. If an employee believes a job modification/reasonable accommodation is needed, please contact Human Resources so that a review can be conducted. The Pittsburgh Cultural Trust strives to comply with the accommodation provisions of the Americans with Disabilities Act, Title VII of the Civil Rights Act, the Pregnant Workers Fairness Act, and other related federal, state, and local laws.