Secretary
Job Summary
Secretary – will play a key role in ensuring prompt, accurate, and confidential handling of issues raised by members. This position requires strong organizational skills, attention to detail, and a customer-service mindset.
Key Responsibilities :
Coordinate with AFTPA staff representatives to resolve issues
Maintain accurate records of members’ complaints, communications, and resolutions
Prepare reports and summaries of recurring issues and trends
Complete detailed reports in a timely fashion
Draft and send official correspondence and internal communications
Manage schedules, handle filing, and support departmental admin tasks
Ensure confidentiality and professionalism at all times
Professional telephone etiquette – quick response to incoming and outgoing calls
Operate office equipment including, but not limited to fax machine, copier, etc.
And other related duties
Qualifications:
High school diploma or equivalent; associate’s degree or higher preferred
2+ years of administrative or secretarial experience, preferably in HR or payroll
Strong written and verbal communication skills
Proficiency in Google Suites platform and/or MS Office (Word, Excel, Outlook)
Experience handling confidential information with discretion
Ability to multitask, prioritize, and work in a fast-paced environment
Excellent interpersonal and problem-solving skills
Type 60 wpm
Must work in office 5-day work schedule
Please submit a cover letter, resume and references to [email protected]
Pay: $44,700.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
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