Housing Navigator

Job Description

Job Description

NOW HIRING

Housing Navigator

Community Action Agency of Delaware County, Inc. (CAADC)

Boothwyn, PA • Mon–Fri, 8:00 AM – 4:30 PM • 37.5 hrs/week • Valid Driver’s License Required

Pay Range: $23.08 - $27.72 per hour

Are you passionate about helping people find safe, stable housing? Community Action Agency of Delaware County (CAADC) is seeking a dedicated Housing Navigator to connect homeless families and individuals with housing opportunities, resources, and long-term stability across Delaware County. If you’re driven by purpose and want your daily work to make a real difference, this role was made for you.

What You’ll Do

• Proactively seek out housing opportunities and resources to help homeless families and individuals locate and secure housing.
• Maintain ongoing relationships with landlords and housing providers; act as liaison between landlord and client as needed.
• Identify potential housing providers and landlords and establish professional relationships.
• Coordinate individualized housing needs assessments for all referred clients and develop housing plans that address barriers.
• Conduct Housing Quality Standard Inspections; advise and advocate for clients regarding quality housing standards.
• Assist consumers with housing applications and complete supportive and subsidized housing paperwork.
• Provide housing counseling to help consumers prepare for housing; share housing availability with the team in an efficient and timely manner.
• Maintain a housing directory with documentation of all contacts with housing providers; keep a current list of all housing assistance resources in Delaware County.
• Maintain client data tracking systems and logs, including case notes and housing plans through HMIS entries; track housing placement and support for all referred and housed consumers.
• Act as a liaison between housing authorities and landlords when assisting clients with navigating subsidized housing options.
• In coordination with shelter Case Managers, provide access to resources to assist families and individuals during their transition to permanent housing.
• Work in collaboration with Rapid Re-Housing and SSVF programs to assist with individual client housing needs.
• Facilitate a 5-week Housing Preparation workshop series focused on housing readiness, acquisition, and sustainability at all CAADC shelters on a rotating schedule.
• Facilitate presentations on financial wellness and personal finance topics, with a focus on housing, renting, and homeownership.
• Research financial products, consumer rights, consumer protections, and resources on an ongoing basis.
• Network with agencies, coalitions, landlord associations, and local community meetings.
• Complete all monthly, quarterly, and annual program reports and data tracking in a timely manner, including monthly client census and client lists.
• Participate in staff meetings and trainings as directed; back up other staff and perform other duties as required.

What We’re Looking For

• Minimum Bachelor’s Degree in a Human Services field from an accredited college or university AND/OR a minimum of 3 years of experience in property management, housing management, and/or real estate, including landlord/client negotiation and advocacy.
• Experience working with the homeless population and knowledge of Housing First practices and principles preferred.
• Ability to conduct needs assessments, develop individualized housing plans, and navigate complex systems of care.
• Strong organizational and documentation skills; experience with HMIS or similar data systems a plus.
• Comfortable facilitating workshops and presentations for diverse audiences.
• Valid driver’s license required.

Why This Role?

This is more than a job—it’s an opportunity to make a tangible impact in your community every single day. You’ll work directly with some of Delaware County’s most vulnerable residents, helping them find the stable foundation they deserve. If you believe in the dignity of every person and want your work to reflect that, we want to hear from you.

Location

Boothwyn, PA

Organization

CAADC

Requirement

Valid Driver’s License

Schedule

Mon–Fri, 8AM–4:30PM

This is a temporary assignment (up to 6 months) through Goodwill Staffing Services. The selected candidate will be employed by Goodwill Staffing Services and placed at CAADC.