Residential Program Director

LNL Home Services LLC
East Lansdowne, PA

Job Description

Job Description

Coordinates and develops, reviews, and ensures implementation of ISP

● Coordinates and ensures the development of schedules, activities and routines and actively promotes opportunities for individuals to participate in community integrated activities, according to the principles of Person-Centered thinking.

● Oversees admissions and referrals

● Works collaboratively with other professionals involved in the individual’s services, such as behavior specialists, communication specialists or therapists, to ensure plans are implemented and progress documented.

● Coordinates and completes initial and on-going assessments of individuals.

● Develops and ensures implementation of planned program activities.

● Coordinates and serves as team leader in multidisciplinary team meetings pertaining to the individual’s service plan.

● Collaborates and cooperates with individuals, family members, other provider agencies, and advocates.

● Utilizes local resources to promote involvement in community activities, including volunteer opportunities.

● Develops educational and training materials, presents educational materials on various aspects of programs and provides assistance to staff related to Person-Centered Planning, ISPs, Outcomes and Self-Determination.

● Provides training to new hires on the program planning process, new hire orientation, as well as instruction in outcomes documentation, and teaching strategies on outcomes,

● Serves as an auditor for employee’s personnel records and training records.

● Participates in interdisciplinary team meetings.

● Serves as a backup during emergencies

● Monitors compliance to all regulatory standards related to ISPs and programming.

● Reports and enters incidents as outlined in the Incident Management Bulletin and LNL’s policy on Incident Management.

● Assist in the development of data collection methods to report and monitor program activities and analyze data to determine if the activities provided are meeting program outcomes.

● Completes all assigned administrative tasks relative to the program.

● Participate in the company’s on-call system.

● Supervises direct support staff

● Provides overall on-site supervision and implementation of the daily operations of the home.

● Recommends and takes disciplinary action to ensure quality work performance of immediate staff.

● Ensures the individuals’ health, safety and welfare.

● Responds to individual’s complaints

● Ensures individual health and medical needs are met.

● Monitors and evaluates performance according to the company’s performance management policies and procedures.

● Monitors program and staff compliance to all company policies and procedures and all regulatory standards.

● Communicates relevant information to families, outside agencies, and other professionals as necessary.

● Oversees and maintains records pertaining to inventory, both for company owned property and possessions belonging to individuals, as applicable to the program.

● Accounts for all individual funds and petty cash funds; maintains an adequate supply of funds for the individuals and the home, as applicable to the program.

● Monitoring all non-reportable and reportable incident reports.

● Ensures all reportable incidents are finalized in EIM and corrective actions are followed carried out

● Investigating and following up on all incidents.

● Participates in the corporate decision-making process.

● Manages program and staff in compliance with company policies and procedures and all regulatory standards.

● Oversees incident management and follow-up.

● Oversees the investigation and resolution of program issues and grievances.

● Approves leaves, schedules personnel, and authorizes or assigns overtime.

● Reviews and evaluates the educational and training needs of staff and arranges for further training.

● Audits training and personnel records to ensure all staff are following regulatory requirements.

● Consults with program psychiatrist, or other delegated professionals, regarding clinical, medical and programmatic issues.

● Ensures appropriate coordination of services/ treatment and follow up.

● Oversees daily programs and or staff schedules.

● Oversees the development of data collection methods to report and monitor program activities, analyzes data to determine if the activities provided are meeting program goals.

● Operationalizes compliance with sanctioned philosophical and conceptual approaches.

● Participates in quality assurance/quality management (QM) activities related to the programs specified in the QM plan.

● Develops program policy and helps to coordinate it with overall company and program goals, directs the daily operations, evaluates results, and recommends changes in programs.

● Respond to emergency situations and provide leadership.

Company Description

Company Description

Posted 2026-03-27

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