Payroll-HCM & Client Representative
Position: HCM/Payroll & Client Representative
What You’ll Do:
- Serve as the primary point of contact for clients, providing top-tier support via phone and email
- Troubleshoot and resolve payroll and system-related issues in our HCM platform (PrismHR)
- Guide clients through payroll processing, tax filing, and compliance questions
- Ensure timely and accurate payroll submissions (including new hires, terminations, deductions, garnishments, etc.)
- Generate and maintain reports for internal and client-facing use
- Import and manipulate client data with precision
- Meet company response and resolution timelines
- Collaborate with internal teams to escalate and resolve complex client issues
- Participate in client meetings and contribute to relationship-building activities
Who You Are:
- A client-focused professional with 3–5 years of payroll experience
- Proficient in Microsoft Word and Excel
- A problem-solver with strong communication skills (written and verbal)
- Detail-driven, deadline-conscious, and capable of managing multiple client expectations
- Self-motivated with a strong sense of initiative and follow-through
- Comfortable working in a dynamic, team-oriented environment
Bonus Points For:
- Experience with report writing tools and general ledger functions
- Familiarity with 401(k) plan administration
- Knowledge of PrismHR or similar HCM systems
- Ability to work flexible hours, if needed
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Holidays
- Sick Leave
- Vacation
- 401(k) Retirement Plan
Why PPS?
- Be part of a growing, locally rooted company with a national footprint
- Join a team that values you as a person—not just as an employee
- Contribute to meaningful work that helps businesses thrive
- Enjoy a collaborative environment where your voice is heard and your efforts are recognized
- This is an onsite position in the Warrendale location
Apply today and discover what it means to be part of the PPS family.
Recommended Jobs
Collision Estimator
Diehl Collision is expanding! Diehl Collision Estimators should be friendly, accommodating, outgoing, and have the ability to develop professional relationships with current and potential customers.…
Customer Success Manager
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of …
Obstetrics and Gynecology Physician
We are seeking dedicated Obstetrics and Gynecology Physicians to join our team. This position is designed to dramatically improve patient safety and satisfaction by ensuring every pregnant woman prese…
Operations Manager - Steel Fabrication
Operations Manager – Steel Fabrication JOB-10045889 Anticipated Start Date Feb. 23, 2026 Location Houston, TX Type of Employment Direct Hire Employer Info Our …
Sr. Machine Designer
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of …
Licensed Professional Counselor, LMFT, LCSW, LSW
Responsibilities: - Provide individual therapy for children of all ages, utlizing play therapy methods when appropriate. -Provide couples counseling sessions. - Conduct assessments and develop …
Private Swim Instructor
InstaSwim is looking to hire professional and experienced private swim instructors to teach swim lessons in our clients private homes & community pools all within your location & surrounding cities! …
Laboratory Technician
Pacific Edge Diagnostics USA, an innovative cancer detection testing company is seeking a talented Clinical Laboratory Technician to join its team. The Clinical Laboratory Technician's primary respon…
Traveling Electronic Security Systems Technician
Who We Are Evergreen Fire and Security (EFS) is a recognized leader in the life safety and security solutions industry. We are entrusted by the Federal Government and commercial customers to prot…