Veterinary Receptionist
Job Description
Job Description
Job Description:
We are looking for an individual that is motivated, has a positive approach to work, and can handle a very fast-paced. We are a rapidly growing hospital and want the right person to join our team. If you envision yourself working in a team-focused, supportive environment, please apply, we would love to meet with you.
JOB RESPONSIBILITIES:
- Good computer skills (Avimark software) and the ability to use other office machines.
- Answer phones and take accurate messages. Be able to handle all types of high-volume phone calls. Relay information accurately to doctors and technicians.
- Utilizing the computer for emailing clients, getting prescription refills, lab results, patient records, etc.
- Be able to work in a paper-light hospital.
- Be able to Multi-task.
- Schedule and confirm appointments.
- Make follow-up calls checking on the progress of patients.
- File medical records.
- Good organizational skills with attention to detail.
- Be able to handle various forms of payment and reconcile deposits at end of the day.
- Run daily, weekly, and monthly reports.
- Assist technicians in the hospital area, if needed, after training.
- Have a positive attitude.
SKILLS AND EDUCATION:
- Minimum High School diploma or equivalent.
- MUST have at least one year of veterinary experience.
- Excellent computer skills.
- Excellent communication skills.
- Excellent problem-solving skills.
- Be able to work with doctors and technicians in a team setting.
- Be able to prioritize and multitask.
- Compassion in difficult situations.
- Good customer service skills.
- Works well in a teamwork environment.
HOURS:
- Days, Evenings and every other Saturday.
- Hourly rate based on experience.
Presently following Covid 19 protocols. We are doing curbside care as well as allowing clients into the hospital with strict guidelines.
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