Relationship manager

Job Title: Relationship Manager

Date Posted: September 17 2025

Reports to: Chief Development Officer

Classification: Exempt

Salary/Rate: $90,000-103,000 (Commensurate with experience)

Site Location: Philadelphia

Status: Hybrid

OVERVIEW

Covenant House PA is a force united by a promise to end youth homelessness as we know it in Pennsylvania. For over 25 years, we've led the way with community health initiatives and advocacy in local communities in Philadelphia and York. Covenant House PA provides shelter and a continuum of care for youth experiencing homelessness or commercial exploitation to make a significant impact with this critical issue.

Covenant House PA strives to perpetuate a culture of passionate, growth-minded professionals who thrive in a team environment and work collaboratively to inspire greatness! We take an ongoing approach to ensure open communication from all levels throughout the organization.

ABOUT THE ROLE

Reporting to the Chief Development Officer, the Relationship Manager develops and manages a portfolio of key donors through moves management, leading them on a donor journey to maximize their lifetime value to our critical mission. The Relationship Manager is responsible for developing strategies for the cultivation, solicitation, and stewardship of donors with a special focus on transformational giving prospects.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plan & Execute: Thoughtfully create and execute moves management plans to retain and upgrade supporters
• Cultivate & Solicit: Develop authentic relationships with donors that lead to the solicitation of 5+ figure contributions and planned gifts
• Steward: Provide meaningful and curated stewardship that inspires and motivates increased giving over time
• Achieve: Meet or exceed individual targets for portfolio engagement
• Track & Analyze: Ensure donor portfolio records are current with all necessary and pertinent information, input contacts and interactions into donor database regularly, and utilize donor data in the CRM to assess personal progress and performance
• Learn: Attend fundraising seminars and trainings that are relevant to the position
• Collaborate: Perform other duties as assigned by Senior Leadership or requested by fellow members of the Covenant House community
• Attend: Travel for donor meetings, receptions, major fundraising events, staff retreats and staff meetings

REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND QUALIFICATIONS

You are an excellent fit for this role if you:

• Have five to ten years of major giving, sales or other similar experience
• Have outstanding communication and persuasion skills and the ability to excite anyone about our mission
• Are team-oriented with a strong work ethic essential to meet the demands of a community that strives for excellence
• Have highly developed interpersonal skills with the presence and personal style to represent the organization to diverse constituents
• Are available to work a flexible schedule including weekends, evenings, and overnight as needed
• Are proficient in usage of MS Word, Excel and PowerPoint and the Google Office Suite;

experience with donor data software preferred

• Have a demonstrated passion for our mission that invigorates and excites everyone with whom you share it and a demonstrated commitment to human service and social change
• Are able to travel regularly throughout the region (a valid US Driver’s License preferred) as this role requires travel up to 25% of the time

PREFERRED KNOWLEDGE, SKILLS, ABILITIES AND QUALIFICATIONS

You’ll really stand out for this role if you…

• Have closed 6-figure gifts or managed high-net-worth donor relationships.
• Are trained in relationship management frameworks or Moves Management.
• Have experience coordinating donor cultivation events or stewardship programs.
• Are familiar with planned giving vehicles or legacy giving strategies.
• Bring creative ideas to deepen donor engagement across generations and affinity groups.

EEOO Statement

Covenant House Pennsylvania is committed to cultivating an inclusive space that affirms and celebrates the diverse backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff.

Covenant House Pennsylvania provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

So how do you apply?

Applicants should send a copy of their resume, a cover letter, and 3 professional references to [email protected]. Please include the title of the position in the subject line of your email.

Emails that are missing one or more of the requested documents will not be considered. No walk-ins or phone calls please. All positions will remain open until filled.

Job Type: Full-time

Pay: $90,000.00 - $103,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Philadelphia, PA 19144