Care Coordinator (Medical Receptionist/PSR)

Strive Physical Therapy , a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Wyomissing-Spring Ridge team!

Compensation: $16.00-$17.00 per hour

Schedule: Monday–Friday (40 Hours/Week)

• Shifts: 7:00 AM–3:30 PM (3 days/week) & 9:00 AM–5:00 PM (2 days/week)
• Flexibility Needed: Occasional evening coverage or support at nearby clinics open until 7:30 PM

How Strive PT and Confluent Health Supports You:

• Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally
• A focus to create a diverse, equitable, and inclusive workplace culture
• Generous Paid Time Off
• Industry-leading Medical, Dental, Vision, LTD insurances
• 401(k) Employer Matching
• Family Building and Parental Benefits

You’ll Achieve Success By:

• Managing front desk operations , including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.

• Verifying insurance coverage , processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

• High School Diploma/GED required
• Basic office and customer service skills 
• Previous experience in a similar role desired but not required

#CH150

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [email protected] .