Used Car Sales Manager
Used Car Sales Manager
Join the Diehl Automotive Family – Where Driven People Drive Success!
Diehl Automotive Group is seeking an enthusiastic, detail-driven Used Car Manager to oversee our growing pre-owned operation in Robinson Township, PA. This is your opportunity to shape the future of one of Western Pennsylvania’s most dynamic automotive dealerships! What You’ll Do
You’ll be the heartbeat of our pre-owned department — leading desking, acquisition, pricing, merchandising, and reconditioning efforts to keep our inventory turning and our customers thrilled. Your key responsibilities include:
Inventory Management:
Maintain the ideal mix of late-model, high-demand vehicles. Appraise trades accurately using vAuto, MMR, KBB, and live market data. Set prices to move vehicles while maximizing gross profit.
- Reconditioning & Merchandising :
Partner with service and detail teams to ensure every vehicle looks and drives like new. Oversee photo, description, and online merchandising compliance so every car stands out on the lot and on the web.
- Acquisition & Buy Center Collaboration :
Work directly with the Vehicle Buying Center team to secure fresh, market-ready inventory from trade-ins, service lane leads, and direct purchases.
- Customer Engagement:
Ability to desk deals and work with F&I to structure a deal profitably.
Deliver a transparent, five-star appraisal and trade-in experience. Handle escalated customer concerns with professionalism and empathy.
- Performance & Compliance:
Track daily appraisals, monitor recon timelines, and review key department metrics weekly and monthly. Ensure all deals and disclosures meet federal and state regulations.
- Proven experience as a Used Car Manager, Sales Manager, or similar automotive retail leadership role
- Mastery of vAuto and market-based pricing strategies
- Strong leadership and communication skills — able to motivate teams and drive accountability
- Organized, analytical, and passionate about process improvement and profitability
- Customer-first mindset with a commitment to ethical, transparent business Your Focus Areas
- Daily: Review appraisals, price new arrivals, and track recon progress
- Weekly: Team meetings and sales coaching on trade presentations
- Bi-Weekly: Full lot walks with merchandising team
- Monthly: Review department performance and develop acquisition strategies What We Offer
- Competitive base salary + performance bonuses
- Full benefits package (health, dental, vision, 401k)
- Family-owned culture with corporate-level resources
- Ongoing training and advancement opportunities
- A modern facility and high-volume environment with loyal customers Ready to Lead the Charge?
If you thrive on fast-paced retail energy, love the thrill of the car business, and take pride in building a winning used-car operation — we want to meet you! Apply today and join Diehl Automotive – where success is driven by you.
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